Job Opening at OG Dental: Dental Office Receptionist
OG Dental, a leading provider of comprehensive dental care, is excited to announce the availability of a career opportunity for an enthusiastic full-time Dental Office Administrator. This role is perfect for individuals passionate about healthcare and who thrive in a bustling environment, ensuring efficient administrative operations in a dental office setting. Please note, this position is based in our main office and is not eligible for remote work.
The successful candidate will join a dynamic team committed to delivering exceptional dental care and superb customer service. As the forefront of clinic interactions, you will play a vital role in shaping our patients' experiences, making it essential for you to embody dedication and professionalism in every task you handle.
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Greet visitors and patients, ensuring a welcoming and professional entrance to the clinic.
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Answer phone calls, text messages, emails to manage appointment scheduling and handle patient inquiries with an uplifting demeanor.
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Maintain patient records with high levels of accuracy and confidentiality in accordance with HIPAA standards.
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Collaborate with dental professionals and other staff to streamline patient care and office procedures.
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Handle email correspondence with suppliers, patients, and insurance companies, and ensure timely responses.
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Participate in regular staff meetings to discuss improvements in patient care or office protocols.
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Engage in continuous learning about current dental practices and administrative processes to support office efficiency and effectiveness.
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Coordinate with dental staff to ensure smooth operation of all front desk responsibilities.
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Manage multiple administrative tasks including but not limited to scanning, faxing, mail distribution, and filing.
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Proven experience in a customer service role, with a record of enhancing customer satisfaction.
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High school diploma or equivalent; additional qualification in medical administration or similar field preferred.
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Exceptional organizational abilities with the skill to manage time efficiently and prioritize tasks effectively.
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Strong interpersonal skills to interact positively with patients, staff, and external contacts.
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Capability to work effectively in a fast-paced environment and adapt quickly to changing situations.
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Proficient with office software and comfortable using technology, including dental office management software.
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Excellent oral and written communication skills, ensuring clarity and precision in all interactions.
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Detailed-oriented with a commitment to accuracy in all administrative tasks.
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A proactive approach to problem-solving and the ability to make informed decisions swiftly.
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The ability to multitask effectively, managing several tasks without compromising quality or service.
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Enjoy task switching and are comfortable handling various duties throughout the workday.
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Always eager to assist in creating a friendly and welcoming office atmosphere for everyone.
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Capacity to remain professional, courteous, and calm under pressure.
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Commitment to ongoing personal and professional development to ensure best practices are observed.
Wages and Benefits
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$22-$27/hour
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30-40 hours/week
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Hours: availability until 7:00pm a few days a week
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Full time benefits: Health Insurance optional, 401k match optional, Accrued Sick Pay, Accrued PTO- up to 2 weeks depending on length of employment, 4 Paid Holidays/Year
Application Process: Apply to this position by digitally sending CV
