Showroom Coordinator
Location: Lyndon, KY
Pay Rate: $15.00 – $18.00 per hour
Contract Type: Temporary (2‑month duration)
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Lunch: 1‑hour unpaid lunch
Job Overview
The Showroom Coordinator is responsible for creating a positive and welcoming showroom experience by providing exceptional customer service, maintaining organization, and supporting daily showroom operations. This role serves as the first point of contact for customers, ensuring they are greeted professionally, kept informed of wait times, and connected with the appropriate consultant.
The ideal candidate is customer-focused, organized, and comfortable managing multiple customers while maintaining a professional and friendly demeanor.
Must‑Haves
- 2–3 years of customer service experience
- Professional, friendly, and customer-focused attitude
- 6 months to 1 year of basic computer experience
- Experience using Microsoft Teams chat
- Strong communication and multitasking skills
Nice to Have
- Previous receptionist or front-desk experience
- Experience working in a showroom, retail, or sales environment
Qualifications
- High School Diploma required
- Customer service and sales experience preferred
- Strong verbal and written communication skills
- Ability to maintain organization and accuracy in a busy environment
- Comfortable interacting with customers both in person and over the phone
ResponsibilitiesCustomer Experience
- Enthusiastically greet all customers entering the showroom
- Ensure customers feel welcomed, acknowledged, and informed
- Communicate wait times and consultant availability professionally
- Provide excellent customer service throughout the customer visit
Front Desk & Administrative Support
- Answer incoming showroom phone calls
- Communicate appointment policies clearly
- Manage customer sign-ins and visitor flow
- Maintain the central appointment book
Sales Support
- Prepare customer literature packages
- Maintain customer job folders and records
- Support the bid follow-up process
- Address and prepare “Thank You” cards for whole-house selections
Organization & Coordination
- Manage multiple customers waiting for assistance
- Maintain showroom organization and professionalism
- Assist with general administrative and showroom support tasks
Ideal Candidate Profile
We are looking for someone who:
- Enjoys interacting with customers
- Maintains a polished and professional appearance
- Is highly organized and detail-oriented
- Can manage multiple priorities with a positive attitude
- Has strong communication and interpersonal skills
Role Highlights
- Customer-facing showroom position
- Front desk and administrative experience opportunity
- Professional office/showroom environment
- Short-term assignment with immediate impact
- Great fit for candidates with retail, receptionist, or hospitality backgrounds
Pay: Up to $18.00 per hour
Experience:
- Customer service: 2 years (Required)
- Computer skills: 1 year (Required)
- Microsoft Office: 1 year (Required)
- Front desk: 1 year (Required)
Location:
- Louisville, KY 40222 (Required)
Work Location: In person