Job Overview
Join our dynamic team as an Insurance Customer Service representative, where your enthusiasm and communication skills will drive exceptional client experiences! In this role, you will serve as a vital link between clients and our insurance services, providing expert guidance, resolving inquiries, and ensuring customer satisfaction. Your proactive approach will help us reach a diverse client base, making a real difference in their insurance journey. This paid position offers a fantastic opportunity to develop your customer service skills within a supportive environment committed to growth and excellence. Willingness to achieve State of Michigan Insurance License within 90 days, training provided.
Duties
- Respond promptly to customer inquiries via phone, and email, providing clear and accurate information about insurance policies and coverage options
- Assist clients with policy changes, claims processing,
- Conduct needs analysis to identify suitable insurance products, leveraging analysis skills to recommend tailored solutions
- Maintain detailed records of customer interactions, transactions, and follow-up actions
Experience
- Previous experience in customer service or retail sales is highly desirable, especially within the insurance or telemarketing sectors
- Strong communication skills to effectively serve diverse client populations
- Proven ability to handle multiple tasks efficiently while maintaining professionalism and attention to detail
Embark on a rewarding career where your passion for helping others meets your talent for sales! We’re dedicated to fostering an inclusive environment that values your growth, supports your development, and recognizes your contributions. Join us today and be part of a team that’s making insurance accessible and understandable for everyone!
Pay: $15.00 - $18.00 per hour
Work Location: In person
