About Us:
For nearly 14 years, 4into1 has been a trusted source for motorcycle parts, helping keep vintage bikes on the road. We specialize in parts for classic Japanese motorcycles dating back to the 1960s and continue to expand our catalog across all Japanese makes and models. Our products are sold through our website, eBay, and Amazon.
Overview:
We are seeking an experienced E-commerce office manager to join our team. The role is responsible for overseeing the online sales strategies and daily operations of our e-commerce platform, customer service, returns and order fulfillment. The role also involves product listing management; working with a small team of 4-7 employees.
Responsibilities:
- Develop and implement e-commerce strategies to optimize online sales
- Manage the day-to-day operations of the e-commerce platform
- Implement product price changes and pricing strategies
- Manage a customer service focused employee handling customer emails and returns
- Monitor website traffic, customer reviews, and product listings
- Create new product listings
- Analyze sales data and trends to make informed decisions
- Create and monitor ad campaigns on eBay, Amazon and google
- Ensure timely order fulfillment and shipping processes
- Manage obsolete inventory and discontinued items
- Conduct employee reviews
- Hire and train new office employees as needed
Requirements:
- Proven experience in e-commerce management
- Motorcycle or automotive knowledge
- Strong attention to detail
- Familiarity with excel and google sheets
- Project management skills and highly organized
- Customer service etiquette
- Proficiency in online marketing and social media platforms
- Strong analytical skills with the ability to interpret data and trends
- Excellent communication and interpersonal abilities
- Budgeting skills to manage e-commerce finances effectively
- Experience in team management and supervising staff
- Knowledge of SEO and marketing on Amazon, ebay and google
Join our team as an E-commerce Manager and contribute to the growth of our online sales platform!
Hours:
8am - 5pm - Monday through Friday
Benefits:
CalSavers IRA retirement program.
Healthcare Reimbursement pays up to $300 towards monthly premium
Paid Vacation (10 days) and sick time (5 days)
Parts at dealer cost (we have access to hundreds of thousands of items through various dealer accounts)
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Application Question(s):
- What motorcycle or automotive parts knowledge do you have?
Experience:
- Microsoft Excel: 4 years (Required)
- Administrative: 4 years (Required)
Ability to Commute:
- Hayward, CA 94545 (Required)
Ability to Relocate:
- Hayward, CA 94545: Relocate before starting work (Required)
Work Location: In person
