Join Our Growing Dental Team!
We are looking for a friendly, organized, and motivated Front Office Administrator to become an important part of our patient-focused dental practice. If you enjoy building relationships and creating exceptional patient experiences, we'd love to meet you.
Responsibilities:
- Welcome and check in patients with professionalism and warmth
- Verify insurance benefits and explain treatment estimates
- Answer phones, respond to patient inquiries, and coordinate communications
- Process payments and maintain accurate patient records
- Generate and manage patient statements in a timely manner.
- Post insurance and patient payments accurately and reconcile accounts as needed.
- Review, track, and follow up on outstanding insurance claims to ensure prompt reimbursement.
- Manage accounts receivable (A/R), including insurance aging and patient balances.
- Work proactively to resolve claim issues, denials, and outstanding account balances.
- Support the clinical team to ensure a seamless patient experience
What We're Looking For:
- Previous dental front office experience required; dental billing experience strongly preferred.
- Knowledge of dental insurance verification claims processing, and treatment planning.
- Experience managing accounts receivable and insurance follow-up.
- Positive attitude and team-oriented mindset
- Experience with Open dental software is a plus
What We Offer:
- Competitive pay based on experience
- Paid time off and holiday pay
- 401K match
- Medical and Dental Insurance
- Supportive team environment
Growth Opportunity
This position offers a pathway to grow into a Lead Front Office role. We are committed to developing team members who demonstrate leadership, initiative, and a passion for patient care. As our practice continues to grow, the right candidate will have the opportunity to take on additional responsibilities, mentor team members, help oversee front office operations, and contribute to the success of the practice.
If you're looking for more than just a job and want to build a long-term career with growth potential, we encourage you to apply today!
Job Type: Full-time
Pay: $28.00 - $31.00 per hour
Expected hours: 36.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
