Here at Fidelis Elite Systems, we aim to provide the highest level of service to our customers while ensuring top-tier quality water. Our Company specializes in residential water filtration and water softening solutions by providing customers with the best quality of water. We are currently looking for a full-time Field Service Technician to join our service team in providing professional customers service in the San Antonio, TX area. Entry-level candidates are encouraged to apply as we provide in-depth training.
If you're interested in expanding your career and joining a growing industry, we urge you to apply. Some highlighted benefits of this position are: Competitive Compensation Package, Great Career Growth, Paid Holidays, Accrued PTO, Sick Pay, 100% Paid Medical, Dental, Vision, and Life Insurance, Issued Company Vehicle and Tools, Company Uniforms, Company provided training, and development programs! Average compensation for this is role $75,000 - $85,000 annually!
Job Title: Field Service Technician
Department: Service
Report to: Regional Sales Manager
FLSA Classification: Non-Exempt
Compensation: $20/hr - $25/hr
Employment type: Full-time
Date Verified: 07/01/2026
Essential Job Functions
· Inspect, install, and service reverse osmosis and water refiner systems.
· Analyze residential blueprints, drawings, and specifications to understand the layout of plumbing systems, water supply networks, and drainage systems to ensure code-compliant plumbing services.
· Educate customers on the recommended plumbing services in their home if a potentially hazardous condition is detected.
· Prepare written job estimates and contracts for customers, ensuring positive-customer experiences.
· Test pipe systems and water treatment equipment for leaks.
· Ensure all installations, repairs and maintenance are properly sized, aligned, supported, and graded.
· Verify all plumbing services meet the requirements of the appropriate building codes and environmental protection requirements.
· Perform any other assigned duties.
Qualifications, Skills and Competencies
· Must have a valid TX driver license, clean driving record.
· Bilingual (English/Spanish) is a plus.
· Strong analytical and problem-solving skills.
· Excellent written, verbal communications.
· Must be able to lift minimum 50 pounds.
· Demonstrated sound work ethic.
· Ability to maintain a clean, organized job site.
· Open availability to work a varying schedule depending on Company's needs.
Experience
· 1 year of relevant experience is required.
· Experience with Residential Water Filtration Systems and/or Reverse Osmosis systems is a plus.
· Management in industry-specific experience is a plus.
Education/Certification
· Plumber Certification/Tradesman License in plumbing from a recognized and accredited post-secondary institution is a plus.
Fidelis Elite Systems is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person