We are seeking a friendly, organized, and professional Medical Office Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate is compassionate, detail-oriented, and committed to providing excellent customer service in a fast-paced healthcare environment.
Responsibilities
- Greet and check in/out patients in a professional and welcoming manner
- Answer and direct incoming phone calls
- Schedule, confirm, and reschedule appointments
- Verify insurance information and patient demographics
- Collect copays and process payments
- Maintain accurate patient records and documentation
- Coordinate communication between patients, providers, and staff
- Handle incoming faxes, emails, and correspondence
- Ensure the reception area remains clean and organized
Qualifications
- High school diploma or equivalent required
- Previous medical office or healthcare front desk experience preferred
- Knowledge of medical scheduling and insurance verification is a plus
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency with computers and electronic medical records (EMR) systems
- Professional appearance and positive attitude
- Willing to travel to satellite offices
Benefits
- Competitive pay
- Paid time off
- Health, dental, and vision insurance
- Retirement plan
- Supportive team environment
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
