Job Summary
We are seeking a dynamic and highly organized Dental Office Manager/Insurance Coordinator to lead our dental practice with enthusiasm and precision. This pivotal role combines office management expertise with a deep understanding of dental insurance processes, ensuring smooth daily operations, exceptional patient experiences, and efficient financial workflows. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership, comprehensive medical administrative support skills, and a passion for healthcare management. Join us to make a meaningful impact on patient care while managing the business side of our thriving dental practice!
Duties
- Oversee daily office operations, including scheduling, patient flow, and staff coordination to ensure optimal practice efficiency
- Manage insurance claims processing, including verification, authorization, billing, and follow-up to maximize reimbursements
- Maintain accurate medical records and ensure compliance with HIPAA regulations and other healthcare privacy standards
- Supervise front desk staff and clinical support personnel, providing training and performance evaluations to foster a motivated team
- Utilize electronic health record (EHR) systems such as Dentrix or Eaglesoft for documentation, billing, and reporting purposes
- Coordinate with insurance companies and managed care organizations to resolve claim issues promptly
- Oversee budgeting, fiscal management, and financial reporting to maintain the practice’s financial health
- Ensure adherence to healthcare regulations including JCAHO standards and OSHA requirements
- Support human resources functions such as onboarding new team members and managing employee records
- Implement clinic policies related to medical management, acute care protocols, and medical administrative procedures
Experience
- Proven experience in dental office management or healthcare office administration with a strong background in medical office operations
- Demonstrated supervisory experience leading teams within a clinical or dental setting
- Extensive knowledge of dental insurance processes, managed care plans, and billing procedures
- Proficiency with practice management software such as Eaglesoft or Dentrix; experience with EMR/EHR systems like eClinicalWorks or Epic is highly desirable
- Familiarity with HIPAA compliance, medical terminology, and medical records management
- Background in fiscal management including budgeting, financial management, and resource allocation
- Experience working in clinics that utilize hospital or acute care protocols is advantageous
- Strong understanding of healthcare regulations such as JCAHO standards and utilization management processes
Join us to lead a vibrant team dedicated to delivering exceptional patient care while expertly managing the operational and financial aspects of our dental practice. We value energetic professionals who are committed to excellence in healthcare management!
Pay: $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Experience:
- Dental office: 2 years (Required)
Language:
- English fluently (Required)
Ability to Commute:
- Delray Beach, FL 33446 (Required)
Work Location: In person
