In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of:
• State and related Federal labor laws; orders of the Industrial Welfare Commission
• Principles, practices, and terminology of labor relations work
• Purposes, organizations, and trends of employee and employer organizations
• Terminology used in various occupations
• Labor and employment conditions and trends in California
• Industrial occupations and their requirements and employment procedures
• The law of contracts as it applies to the field of labor relations
• Court procedures and rules of evidence
Skills:
• Active listening and fact-gathering in order to achieve comprehensive investigation
• Questioning and clarifying skills to grasp both the facts and the areas of controversy
• Organization and time management in order to prioritize multiple cases and assignments
• Decision-making and problem-solving in order to investigate cases effectively and efficiently
• Critical thinking and application of law skills in order to analyze problems and successfully resolve claims
• Good judgement in order to maintain the integrity of the decision-making process
• Report writing and/or findings analytically and concisely
• Decorum in order to engage the parties productively and with respect
Ability to:
• Interpret and apply State and related Federal labor laws, and orders of the Industrial Welfare Commission
• Analyze testimony and other types of evidence and draw correct conclusions
• Hold investigatory hearings and resolve disputes
• Deal tactfully, effectively, and impartially with employers
• Conduct difficult investigations of alleged violations of labor laws and Industrial Welfare Commission orders
• Deal with law enforcement problems tactfully but effectively
• Analyze situations accurately and take effective action
• Analyze data
• Communicate effectively
• Work independently and communicate effectively with fellow staff and the public while adhering to and promoting the department’s Mission, Vision, Values, and Goals