Position: Sales & Administrative Assistant
Location: Lahaina, HI
Pay: $21 to $22/hour
Type: Full-time; Contract
Schedule: Monday - Friday, 8:00am to 4:00pm
Employers Options is seeking a Sales & Administrative Assistant to join a growing and dynamic team!
Job Description:
- Maintain accurate customer and order records.
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Update CRM or contact management software (ACT!).
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Maintain tracking logs, receipts, and other operational records and documents.
- Process customer orders, resolve customer concerns, and escalate issues when appropriate.
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Create and distribute quarterly email marketing campaigns and assist with maintaining the company's social media presence.
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Help maintain showroom displays and promotional materials.
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Prepare order documentation and supporting materials.
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Monitor open orders and proactively follow up on pending items.
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Research freight options, obtain freight quotes, schedule shipments, and monitor delivery timelines.
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Provide shipping updates, respond to emails, and communicate professionally with customers, vendors, and internal team members.
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Coordinate with suppliers and the corporate office regarding order processing.
Position Requirements:
- Proficiency with Microsoft Word, Excel, Outlook, and standard office technology.
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Basic math, data entry, and document preparation skills.
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Strong organizational and time-management skills.
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Ability to prioritize multiple tasks in a fast-paced environment.
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Excellent written and verbal communication skills.
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Professional customer service and phone etiquette.
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Initiative and the ability to work independently with minimal supervision.
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Strong problem-solving and critical-thinking skills.
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Ability to maintain strict confidentiality.
Employers Options is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
#EOPRO
