Job Overview
We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team with enthusiasm and professionalism. In this pivotal role, you will oversee daily front-of-house operations, ensuring exceptional customer service, smooth workflow, and a welcoming atmosphere. Your leadership will inspire staff, manage guest experiences, and uphold the highest standards of food safety and hospitality excellence. This is an exciting opportunity for a motivated individual passionate about food service management and team leadership to make a positive impact in a dynamic dining environment. Your shift would be Tuesday-Saturday 2pm-close which is between 8:30 & 9pm.
Duties
- Supervise front-of-house staff, including training, coaching, and performance management to foster a motivated and efficient team
- Oversee customer service operations, ensuring guests receive prompt, friendly, and attentive service at all times
- Manage shift schedules, coordinate staffing levels, and handle shift changes to optimize service flow during busy hours
- Ensure compliance with food safety standards, health regulations, and proper food handling procedures across all front-of-house activities
- Operate POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy
- Monitor inventory levels of supplies like utensils, napkins, and beverages; coordinate with kitchen staff for food preparation and presentation quality
- Handle guest inquiries or complaints promptly to resolve issues effectively while maintaining a positive dining experience
Requirements
- Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation and food industry standards
- Demonstrated management skills including supervising teams, staff training, interviewing candidates, and managing hospitality teams
- Familiarity with POS systems such as Aloha POS and Micros POS; experience with cash handling and financial transactions
- Background in fine dining or casual dining settings; banquet or catering experience is a plus
- Strong understanding of food safety management, inventory control, budgeting, profit & loss analysis, and food production processes
- Excellent communication skills with the ability to lead teams effectively and manage managerial responsibilities confidently
- Basic math skills for order accuracy, cash handling, and inventory calculations; experience managing hospitality teams preferred
- Knowledge of kitchen management practices along with culinary or culinary-related experience is advantageous
Join us as a Front of House Manager to lead our team with energy and passion! Bring your expertise in restaurant management, customer service excellence, and team leadership to create memorable dining experiences. We value your dedication to hospitality—apply today to be part of an innovative team committed to delivering outstanding service!
Pay: $28.00 - $34.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
