Job Summary:
- Access lockbox daily and post payments and contractuals to patient account. Move balances to 2nd insurance or to patient as appropriate.
- Access bank account daily and pull EFTs into spreadsheet and post payments and CA to patient account.
- Scan any pertinent documentation from lockbox or bank and scan into cabbie system.
- Process online credit cards and checks through remote capture.
- Balance deposits to CPSI posting daily and resolve any discrepancies that day.
- Work with posting supervisor to identify potential conversion from paper checks to EFTs.
- Work lobby window as needed, which includes but not limited to, taking walk-in payments, balancing drawer and verifying non-hospital deposits.
- Accurately and thoroughly document all pertinent events regarding the handling of the patient account.
- Demonstrate and encourage team behavior and exceptional patient/guest experiences.
- Uphold and promote patient safety and quality.
Education:
High school education or equivalent required.
Experience:
Hospital business office or physician office is preferred but not required. In absence of business office experience, some banking or other transactional-based experience is required.
Additional Skills/Abilities:
Must be proficient in Microsoft Office Suite products, especially Excel. Must be detail oriented and have above average math skills.
