Overview
Hours: Tuesday - Thursday 8 AM to 5 PM
We are seeking a friendly, professional, and enthusiastic Check-In Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a welcoming and positive experience from the moment they walk through our doors. The ideal candidate is personable, organized, and committed to providing exceptional customer service.
Duties
- Greet patients warmly and professionally upon arrival.
- Check patients in and collect/update demographic and insurance information.
- Answer incoming phone calls and assist patients with questions or direct calls appropriately.
- Schedule, reschedule, and confirm patient appointments.
- Maintain accurate patient records and documentation.
- Assist with patient flow and communicate effectively with clinical staff.
- Handle administrative tasks such as filing, scanning, and data entry.
- Ensure the reception area remains clean, organized, and welcoming.
Requirements
- Previous receptionist, customer service, or medical office experience preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Proficient with computers and scheduling software.
- Professional appearance and demeanor.
- Reliable, punctual, and team-oriented.
We are looking for someone who takes pride in providing exceptional service and understands the importance of making every patient feel welcomed and valued.
Pay: From $16.00 per hour
Work Location: In person