About Us:
Meli European Taverna is a fine dining restaurant dedicated to delivering exceptional service and a memorable guest experience. We take pride in creating a welcoming atmosphere through teamwork, leadership, and attention to detail.
Job Summary:
We are seeking an experienced and motivated Floor Manager to oversee daily operations, ensuring smooth service and an outstanding guest experience. The ideal candidate will possess strong leadership skills, the ability to train and develop staff, and a commitment to maintaining the highest service standards.
Key Responsibilities:
- Supervise front-of-house (FOH) staff to ensure efficiency and exceptional guest service.
- Maintain a strong presence on the floor, assisting where needed and ensuring smooth operations.
- Train and mentor employees, fostering a positive and professional work environment.
- Address and resolve guest concerns promptly and professionally.
- Work closely with the kitchen and bar teams to ensure seamless communication and service execution.
- Oversee table management, reservations, and seating to maximize efficiency and guest satisfaction.
- Monitor and manage staff performance, scheduling, and adherence to company policies.
- Assist with inventory control, ordering, and cost management as needed.
- Enforce cleanliness, organization, and compliance with health and safety regulations.
- Support management in implementing promotions, special events, and service initiatives.
- Prepare and submit detailed nightly reports to ownership and the operations manager, summarizing service performance, staff issues, guest feedback, and any operational concerns.
Qualifications
- Restaurant management
- Shift management
- Driver's License
- ServSafe
Job Type: Full-time
Pay: $58,732.83 - $80,000.10 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- 8 hour shift
- Evening shift
Work Location: In person
