A Customer Service Booth employee is responsible assisting customers, and overseeing the front-line. Duties may include operating a point of sales register, bagging groceries, answering the phone, selling money orders, issuing refunds, counting and balancing drawers, and most importantly; providing excellent customer service.
Primary Duties:
-
Set the example: provide friendly, prompt, and efficient customer service.
-
Assist customers with questions and requests.
-
Operating point of sales register – ringing groceries, counting change, balancing drawer.
-
Assist with front-line operations.
-
Answering the phone.
-
Sell money orders.
-
Issue product refunds.
-
Count and balance drawers.
-
Practice proper sanitation procedures and complete required cleaning to ensure work areas and displays are kept neat and clean.
-
Adhere to company policies and guidelines.
-
Report to work when scheduled and on time.
Qualifications.
-
Must be at least 18 years of age.
-
Experience is preferred, but not required. We will train the right person!
-
Must be able to work in a fast-paced work environment.
Physical Requirements:
-
Must be able to be on their feet for extended periods of time.
-
Must be able to lift up to 50 pounds occasionally, lift up to 20 pounds frequently, and lift up to 10 pounds constantly to move product.
-
Must be able to carefully operate equipment necessary to perform job.
Environment:
This is a fast-paced work environment.