Our growing private optometry practice is seeking a professional, customer-focused Front Desk Receptionist to join our team at our Egret Bay location. This position is ideal for an individual who is personable, organized, dependable, and committed to providing exceptional service to our patients.
The Front Desk Receptionist serves as the first point of contact for our practice and plays a key role in creating a positive patient experience. While previous experience in an optometry or medical office is preferred, we are willing to train the right candidate who demonstrates a strong work ethic, excellent communication skills, and a desire to learn.
Responsibilities
- Welcome and assist patients in a courteous and professional manner.
- Answer multi-line telephone calls and respond to patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Verify vision and medical insurance eligibility and benefits.
- Check patients in and out, collect payments, and maintain accurate patient records.
- Coordinate with staff to ensure efficient patient flow.
- Assist the optical department as needed.
- Maintain a clean, organized, and professional reception area.
- Perform additional administrative duties as assigned.
Qualifications
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication abilities.
- Professional appearance and demeanor.
- Highly organized with exceptional attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Dependable, punctual, and self-motivated.
- Positive attitude and the ability to work collaboratively as part of a team.
- Previous experience in a medical, optometry, or customer service setting is preferred but not required.
Schedule
- Full-time
- Monday through Friday
- No evenings or weekends
We offer a supportive, team-oriented work environment with opportunities for professional growth. If you are dedicated to delivering outstanding customer service and enjoy working in a patient-centered practice, we encourage you to apply.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Optical: 1 year (Preferred)
- Medical receptionist: 1 year (Required)
Work Location: In person
