Job Summary
We are seeking a dedicated Patient Care Coordinator to join our healthcare team. If you are currently in a Corporate environment & need a change, this private practice has been successful for over 35 years with the same owner/Doctor. along with amazing team members that work together. This vital role involves managing patient interactions, scheduling appointments, and supporting clinical staff to ensure a seamless patient experience. The ideal candidate will possess strong organizational skills, excellent communication abilities, and familiarity with dental office procedures. Prior experience in a dental office setting is highly preferred with Dentrix knowledge . This position offers an opportunity to contribute to quality patient care in a professional environment.
Duties
- Greet and assist patients upon arrival, ensuring a welcoming environment
- Schedule, confirm, and reschedule patient appointments efficiently
- Manage patient records and update information accurately in the electronic health record system
- Verify insurance details and process billing as needed
- Communicate effectively with patients regarding treatment plans and follow-up care
- Support clinical staff by preparing patient charts and documentation
- Handle phone calls, emails, and other correspondence related to patient inquiries
- Maintain confidentiality of all patient information in compliance with HIPAA regulations
- Assist with administrative tasks such as filing, faxing, and data entry
Requirements
- Prior experience in a dental office setting is a must
- Knowledge of dental terminology and administrative support procedures
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Proficiency in office software and electronic health record systems
- Ability to multitask efficiently in a fast-paced environment
- Experience with dental office operations is a must
- Professional demeanor with a compassionate approach to patient care
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Opportunities for advancement
- Profit sharing
Work Location: In person
