Interviewing and analytical work at an entry technical level for the Vermont Department of Labor involving the adjudication of eligibility issues for benefits under the Vermont Unemployment Compensation law. Duties including contacting claimants, employers, and others to gather information pertaining to claims. Work at this level differs from higher level adjudicators in the complexity of cases assigned, and the increased feedback, direction and quality control review of cases. Incumbents function within established regulations, policies, and precedent decisions. Work is performed under the direction of an Unemployment Compensation Program Administrator.
This is an in-office position. Remote and/or hybrid work schedules are not available at this time.
This position, UC Claims Adjudicator I (Job Requisition #54455), is open to all State employees and external applicants.
Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.
Level I: Job Requisition #54455
Level II: Job Requisition #55050
If you would like more information about this position, please contact
[email protected]
Resumes will not be accepted via e-mail. You must apply online to be considered.
Bachelor's degree AND one (1) year or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.
OR
Associate's degree AND three (3) years or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.
OR
High school diploma or equivalent AND five (5) years or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.
Equal Opportunity Employer
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
