Company Description
Senior Paper Corporation is a paperboard converter and supplier dedicated to improving the printing and packaging industry. The company provides custom-size sheets and custom quantities of prime paperboard, delivered directly to customers within 1–3 days. Senior Paper focuses on meeting exact specifications for paperboard to support efficient, high-quality printing and packaging operations. The organization offers a wide range of thicknesses, from .010 through .028 for most grades, giving clients flexibility for different applications.
Role Description
This is a full-time, on-site Customer Service & Accounting Assistant role based in Anaheim, CA.
The Customer Service & Accounting Assistant role at Senior Paper is responsible for managing front‑desk operations, assisting customers with quotes and inquiries, and supporting daily accounting tasks. This position blends administrative work with financial accuracy, requiring strong communication skills, attention to detail, and proficiency in QuickBooks and Excel. The hours are 9-5 Monday - Friday. Health Insurance and PTO is offered after 3 months of working.
Key Responsibilities
- Front Desk Management — Greet visitors, manage incoming calls, and maintain a professional reception environment.
- Customer Service Support — Provide quotes, assist customers with product questions, and input orders.
- Accounting Assistance — Enter invoices, process payments, and support accounts payable/receivable workflows.
- QuickBooks Data Entry — Enter bills, purchase orders, and work orders.
- Excel — Use Excel for quotes using our pricing program.
- Office Coordination — Support daily office operations and collaborate with warehouse and management.
Qualifications
- Strong interpersonal skills, with a focus on customer service and customer support.
- Basic accounting knowledge, including familiarity with invoicing, payment processing, and data entry (preferred).
- Proficiency with QuickBooks (preferred).
- Attention to detail, strong organizational skills, and ability to manage multiple tasks and deadlines.
- Previous experience in a customer-facing or administrative role in manufacturing, distribution, or related industries is beneficial.
- High school diploma or equivalent required; additional coursework or experience in accounting or business is a plus.
- Consistent attendance and punctuality (required).
Pay: $18.00 - $20.00 per hour
Benefits:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Anaheim, CA 92801 (Required)
Work Location: In person
