Part-Time Career Opportunity Customer Service Representative / Retail Office Associate
As a Customer Service Representative with Ashley Furniture, you’ll join a workplace that is genuinely invested in your success. This is more than just a role, it's an opportunity to build a rewarding career with room for professional growth and advancement.
You’ll play a key role in shaping our customers’ experience by delivering exceptional service both in person and over the phone. We’re looking for Retail Office Associates who are computer-savvy, great at multitasking, and bring strong interpersonal skills and a team-first attitude.
If you’re career-minded, customer-focused, and thrive in a fast-paced environment, we’d love to meet you.
Ashley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in creating a positive work environment where our team members can thrive and grow.
We proudly operate over 75 locations across:
Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.
-
Recognition and reward programs
-
Generous employee discount on furniture and home décor
-
Growth opportunities within the company
-
Supportive team environment
-
Enter customer orders into the system accurately and completely
-
Process payments to proper accounts
-
Maintain security of cash and other legal tenders
-
Prepare daily deposits in accordance with company policies and procedures
-
Answer incoming calls and respond to customer inquiries in a timely and professional manner
-
Schedule deliveries that are convenient for customers and in compliance with company procedures
-
Maintain open orders and communicate order status with customers
-
Complete daily reporting requirements
-
Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance
-
Support the Office Manager with additional duties as needed
-
High School Diploma or GED required
-
Strong verbal communication and listening skills
-
Proficiency with computers and Microsoft Office (Outlook, Word, Excel, etc.)
-
Strong cash handling skills
-
Ability to calculate figures including discounts, percentages, commissions, and related transactions
-
Strong interpersonal and customer service skills
-
Proven analytical and problem-solving abilities
-
Ability to use sound judgment while responding to customer or vendor inquiries
-
Ability to lift and move up to 25 pounds regularly
-
Bilingual candidates are a plus
If you’re passionate about customer service, enjoy helping people, and are looking for an opportunity to grow with a company that values your contributions, we encourage you to apply today.
Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#LPR25
