Portland Housing Authority (PHA) is seeking a knowledgeable and collaborative Compliance and Training Manager to help ensure consistent, agency-wide compliance across PHA programming. This non-union and exempt position plays a key role overseeing Compliance Department staff, interpreting regulatory requirements, coordinating audits and monitoring activities, developing training plans, supporting Fair Housing practices, and helping departments maintain strong accountability and service standards. The ideal candidate will have strong knowledge of federal, state, local, and HUD regulations, affordable housing programs, and applicable reporting systems. They will need to perform independent decision-making while communicating with multiple departments and using analytics to track results.
Compliance and Training Manager - Job Description
Position Summary
The Compliance and Training Manager is an operational and oversight position responsible for monitoring, and enforcing regulatory compliance across all PHA housing programs, including Public Housing, Housing Choice Voucher (HCV), Project-Based Voucher (PBV), Low-Income Housing Tax Credit (LIHTC), RAD, Section 18, and other HUD-funded or state-regulated initiatives. This role ensures that program requirements are interpreted consistently and applied uniformly across departments.
The Compliance and Training Manager is responsible for developing monitoring and reporting tools, designing and coordinating compliance-related training, reviewing performance and audit results, and directing corrective action. While property-level execution rests with operational departments, this role retains authority for compliance interpretation, training standards, audit coordination, Fair Housing oversight, and escalation of compliance risks to executive leadership.
The Compliance and Training Manager assists on all external audits, reviews, and monitoring activities. The position directly supervises Compliance Housing Officers and Fair Housing Compliance Coordinator while working closely with Property Management, Asset Management, Finance, Facilities, Human Resources, and executive leadership to maintain agency-wide compliance and accountability.
This position may be designated as essential during declared emergencies or periods of operational disruption.
Essential Duties and Responsibilities
Compliance Oversight & Regulatory Authority
· Establish, maintain, and interpret agency-wide compliance standards for HUD, LIHTC, and other regulatory programs.
· Oversee internal compliance monitoring, file reviews, and quality control activities across all housing programs.
· Direct corrective action plans and monitor timely resolution of findings, deficiencies, and risk indicators.
Audit Coordination & External Monitoring
· Assist in all external audits, HUD reviews, state housing agency monitoring, investor reviews, and other regulatory oversight activities.
· Coordinate compliance and monitoring activities related to City of Portland funding, including HOME, Housing Trust Fund, and Homeless Set-Aside programs, ensuring timely reporting, documentation, and resolution of findings.
· Track audit outcomes, scores, findings, and corrective actions; report status and trends to executive leadership and the Board as appropriate.
Training Design & Delivery
· Design, develop, and maintain standardized compliance and Fair Housing training materials for administrative and program staff.
· Deliver or coordinate required compliance, audit-readiness, Fair Housing, and regulatory training across departments.
· Identify training needs based on audit findings, monitoring results, performance trends, and regulatory changes.
· Coordinate non-HR training activities with the Compliance Department, ensuring consistency with regulatory requirements and agency standards.
Data Management, Reporting & Risk Monitoring
· Manage HUD data systems and reporting, including PIC/IMS, EIV, VMS, SEMAP, and REAC, ensuring accuracy, completeness, and timeliness.
· Assist in regular reporting for the Executive Director and Board.
· Analyze compliance data, audit results, and performance metrics to identify trends, risks, and systemic issues.
Equity, Fair Housing & Access
· Maintain oversight of Fair Housing compliance across all programs.
· Oversee Reasonable Accommodation processes, VAWA compliance, complaint tracking, and Language Access Plan implementation.
· Ensure all compliance activities are evaluated through an equity and Fair Housing lens.
· Performs other duties and tasks as assigned by supervisor
Physical Requirements
The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel, including operation of a standard computer keyboard; reach with hands and arms, talk, see and hear, and lift and/or move up to 10 pounds; must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in an office setting. Noise level is moderate with open neighboring cubicles. Occasional in-state travel by car. Extra hours are needed from time to time. Must be able to endure the stresses of the associated workload, demands, and deadlines.
Experience Requirements: The following types of experience are considered essential
- Experience: Minimum five (5) years in HUD-assisted housing programs or government-contracted program, including two (2) years in supervisory role. Experience with Section 18, RAD, LIHTC, HCV, LIPH, or PBV programs preferred.
Qualities, Skills, and Competencies:
- Job Knowledge: Demonstrates in-depth understanding of HUD regulations, PHA operations, and compliance requirements. Applies sound judgment and decision-making aligned with responsibilities.
- Customer Service: Provides timely, courteous, and quality service to internal and external stakeholders. Anticipates needs and ensures follow-through.
- Communication: Clearly conveys information, actively listens, and tailors communication to the audience. Maintains organized and concise documentation.
- Collaboration: Ability to network among other agency directors, the public, participants/applicants, and external partners.
- Comprehensive knowledge of HUD regulations and reporting systems (PIC/IMS, EIV, REAC, VMS).
- Strong analytical, risk management, and data oversight skills.
- Ability to manage & mentor staff, provide training, and ensure compliance across multiple programs.
- Excellent analytical, organizational, and communication skills.
Education Requirements: The following education requirements are considered essential
- Education: Bachelor’s degree in public administration, Human Services, Housing Operations, Finance, or related field required
- Master’s preferred.
Pay: $68,929.00 - $86,150.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Language:
- multiple languages (Preferred)
Work Location: In person
