Operations Supervisor
McDonald's Owner/Operator Organization
Help Build Great Restaurants. Develop Great People. Drive Great Results.
Are you a leader who loves developing people, solving problems, and building high-performing teams?
We're looking for an Operations Supervisor to lead multiple McDonald's restaurants by coaching General Managers, developing future leaders, and driving operational excellence. This isn't a role where you simply inspect restaurants—you'll partner with restaurant leadership teams to create action plans, remove barriers, improve performance, and help people reach their potential.
If you're energized by growing sales, improving operations, and making a lasting impact on both people and results, we'd love to meet you.
What You'll Do
Lead Business Growth
- Partner with General Managers to grow sales, guest counts, and profitability.
- Identify opportunities and remove barriers to restaurant growth.
- Coach leaders on sales-building strategies and local marketing initiatives.
- Ensure outstanding execution of new product launches, promotions, and national initiatives.
Drive Operational Excellence
- Maintain exceptional standards for Quality, Service, and Cleanliness (QSC).
- Analyze operational data to identify opportunities for improvement.
- Conduct restaurant visits, audits, and follow-up coaching.
- Ensure every restaurant has a clear action plan with measurable results.
Improve Financial Performance
- Help restaurants achieve profitability goals.
- Coach managers using financial reports and key performance metrics.
- Identify opportunities to improve labor, food cost, and overall restaurant performance.
- Hold leadership teams accountable for executing improvement plans.
Develop Exceptional Leaders
- Coach and mentor General Managers and Department Managers.
- Build leadership capability through consistent coaching and feedback.
- Create development plans and performance goals for restaurant leaders.
- Lead recruiting, hiring, onboarding, and succession planning.
- Recognize accomplishments and celebrate progress across the organization.
What Success Looks Like
You'll be successful when your restaurants consistently deliver:
- Strong sales and transaction growth
- Outstanding guest experience
- Excellent Quality, Service & Cleanliness scores
- Healthy profitability
- Highly engaged leadership teams
- A strong pipeline of future leaders ready for promotion
What We're Looking For
- Proven multi-unit restaurant leadership experience preferred
- Strong coaching and leadership development skills
- Ability to analyze business results and turn data into action
- Excellent communication and relationship-building abilities
- High level of accountability and follow-through
- Passion for developing people and building winning teams
- Ability to prioritize multiple restaurants while maintaining attention to detail
Why Join Our Team?
We believe our greatest competitive advantage is our people.
You'll join an organization that invests in leadership development, celebrates success, and believes that great culture drives great business results. You'll have the opportunity to influence multiple restaurants, mentor future leaders, and make a meaningful impact on both our people and our communities.
Our Core Values
- Lead with Integrity
- Develop People
- Serve Our Communities
- Deliver Exceptional Guest Experiences
- Win Together
Pay: $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
