About Family First
Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.
The Service Coordination Manager (SCM) is responsible for building and filling shift schedules while ensuring that the nurse’s skillset matches the clinical needs of the patient. The SCM facilitates communication between the branch office, the patients and families and the caregivers (RN, LPN/LVN, HHA, CNA, etc.). The SCM conducts home visits for the purpose of understanding the environment and the personalities of the patients/families and using that information to match the family and caregiver as closely as possible. The SCM is responsible for interviewing respective candidates, supporting the hiring, onboarding and orientation process; ensuring the accurate recording of time worked and attendance of field staff; and completing documentation to obtain authorizations from insurance companies. The SCM position builds strategic relationships with Payroll, Finance, Human Resources, FFHC leadership and the clients and nursing staff that we serve.
Family First Homecare team members represent the organization and its services in a competent, professional and responsive manner while maintaining standards of high-quality patient care and customer service in accordance with all state, local and federal requirements, rules and regulations.
STATE SPECIFIC REQUIREMENTS:
Additional Background Screening: Child Abuse, and FBI check.
Must complete TB screening with 2 step PPD, or 1 step PPD with proof of 2 step PPD administration within the last year.
WORKING CONDITIONS/EQUIPMENT USE
It is primarily a desk job which essentially involves sitting, standing, stooping and walking, as well as an inordinate amount of telephone communication.
Travel may be necessary by car or airplane for local, out-of-town, or state seminars, office assistance , conferences, or meetings .
PAY PHILOSOPHY:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Family First Homecare have a corresponding compensation plan which may include a bonus at rates that vary based on multiple factors set forth in the compensation plan for the role.
KEY DETAILS:
**This position requires the employee to work in the office Monday through Friday during core business hours.** Core business typically fall between 8:00 am to 5:00 pm with some flexibility with start and end times.
We value your hard work, integrity and commitment to providing the highest quality care to our patients and the communities we serve. We put people first by offering you benefits that support your life and well-being. Below you will find a snapshot of the benefits that you enjoy as part of your role:
- Private Health Care Plans: (Medical, Dental, Vision and Health Savings Account (HSA) with an employer matching contribution
- Voluntary Benefits: (Accident Insurance, Critical Illness, Hospital Insurance, Additional Voluntary Life Insurance, Long-Term and Short-Term Disability)
- 401(k) Retirement Plan and Company Matching Contributions
- Paid Time Off (PTO)
- Paid Holidays
- Employee Assistance Program (EAP) for Employee and Family
- Weekly pay with direct deposit
- myFlexPay – Payroll card allowing you to have your wages deposited directly on to your card
- W2 employee
- Professional development with a rapidly growing organization
- Opportunities for promotions and upward mobility
- Employee Referral Bonus Program
- Eligibility requirements apply .
JOB DESCRIPTION DISCLAIMER:
This job description is an overview of the duties and responsibilities assigned to the role identified below. It is not intended to cover every work assignment the job may have, but rather to cover those work assignments which are essential, predominant, and recurring. Responsibilities and duties may change, or new ones may be assigned at any time, with or without notice.
Family First Homecare is an equal opportunity employer. We will not tolerate discrimination on the basis of race, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
#FFSCMPC
Family First HomeCare, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status , or any other characteristic protected by federal, state, or local law. Family First HomeCare complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
