Job Summary
A lending company in Seneca, SC is seeking a Customer Service Representative to support daily office operations, client communication, and administrative workflow. This direct hire opportunity is ideal for a customer-focused professional with experience in banking, consumer lending, financial services, or a similar office environment.
The Customer Service Representative will be an important first point of contact for clients, helping create a professional, welcoming, and responsive experience. This role offers the opportunity to work closely with lending staff in a stable, service-driven environment where teamwork, accuracy, communication, and professionalism are valued.
Key Responsibilities
- Answer incoming phone calls and direct clients, applicants, and business contacts to the appropriate team member.
- Greet clients and visitors in a professional, friendly, and service-oriented manner.
- Send emails, respond to routine inquiries, and support timely communication with clients and internal staff.
- Assist lending and office staff with administrative tasks, documentation support, and daily workflow needs.
- Maintain a professional front-office presence while helping ensure a smooth and positive customer experience.
Compensation and Benefits
- $18 to $22 per hour.
- Direct hire opportunity.
- Location: Seneca, SC.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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