Field Service Technician
We are seeking a motivated and technically skilled Field Service Technician to join our team. This hands-on position is responsible for installing, troubleshooting, repairing, and maintaining Sligo Systems' Visual Compliance Monitoring System (VCMS™) and related equipment at customer facilities across the United States. The ideal candidate is customer-focused, mechanically and electrically inclined, and enjoys traveling to solve technical challenges while providing exceptional service.
Responsibilities
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Travel to customer sites throughout the U.S. to perform installation, commissioning, maintenance, and repair of SCADA equipment and related systems
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Troubleshoot electrical, mechanical, networking, and control system issues both onsite and remotely
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Install, configure, and test, sensors, communication equipment, control panels, and associated hardware
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Perform preventative maintenance inspections and system performance evaluations
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Train customers on proper operation and basic maintenance of installed systems
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Document service activities, repairs, and recommendations through detailed service reports
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Coordinate with internal technical support and engineering teams to resolve complex technical issues
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Maintain company tools, equipment, and service vehicle in a clean and organized condition
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Follow all customer site safety requirements and company safety procedures
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Assist with system testing, equipment preparation, and technical support at the office when not traveling
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Provide professional, courteous customer service while representing Sligo Systems in the field
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Participate in an on-call rotation to support customers as needed
Qualifications:
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High school diploma or equivalent (Associate degree or technical training in electrical, electronics, industrial maintenance, instrumentation, or related field preferred)
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Minimum 2 years of experience in field service, industrial maintenance, electrical troubleshooting, controls, instrumentation, or related technical field
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Working knowledge of electrical systems, low-voltage and high-voltage wiring, and basic networking concepts
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Strong mechanical aptitude and problem-solving skills
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Ability to read electrical diagrams and technical documentation
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Excellent communication and customer service skills
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Self-motivated with the ability to work independently and manage travel schedules
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Valid driver's license with a clean driving record
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Ability to lift up to 50 lbs and work safely on ladders and around industrial equipment
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Willingness to travel frequently throughout the United States, including overnight travel
Work Environment:
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Work is performed at customer facilities, including landfills and other industrial environments, as well as in the office when not traveling
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Frequent travel by vehicle and air, including overnight stays
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Must be comfortable working outdoors in varying weather conditions and around heavy equipment
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Position may require climbing ladders, walking uneven terrain, and standing for extended periods
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Proper personal protective equipment (PPE) is provided and required when working onsite
Sligo Systems is a full-service systems integrator providing engineering services and fabrication of custom industrial automation and process systems for a wide range of applications in Municipal Solid Waste, Oil & Gas, and Water & Wastewater markets. Project implementation involves a variety of equipment manufacturers, software packages, process and network architectures, and includes HMIs, PLCs and associated components from all major OEMs.
EOE/AA/M/F/Vet/Disability
Sligo Systems maintains a drugfree workplace.
