POSITION SUMMARY: To help Wheatsville be the Friendliest Store in Town through excellent, friendly and upbeat customer service. Ensure a quick, accurate, and pleasant shopper co-op experience. Educate non-owners about the benefits of joining Wheatsville Co-op, maintain a strong knowledge of store policies and product mix and complete all shift duties.
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Operate a cash register accurately and efficiently
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Deliver exceptional customer service
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Maintain drawer variance within acceptable standards
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Bag groceries and offer carryout assistance proactively
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Maintain cleanliness of the register station, parking lot, and carts
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Accurately count cash drawer at beginning and end of shift
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Memorize PLUs for deli, bulk, and produce items
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Educate shoppers about Co-op membership benefits
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Attend staff meetings, trainings, and participate in quarterly inventory
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TABC certification required
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Assist with stocking shelves, rotating stock, and facing product
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Break down grocery pallets and stock product efficiently
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Ensure grocery aisles are clean, well-organized, and fully stocked
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Respond to customer questions about grocery items
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Monitor product freshness and report spoilage or damaged goods
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Assist with periodic grocery inventory counts
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Use downtime at Front End to support grocery team as directed
ESSENTIAL SKILLS AND EXPERIENCE:
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Be present and prepared to work at the start of scheduled shifts
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Ability to project a friendly, helpful personality to the public
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Good communication and receptive to feedback
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Accurate cash handling skills and attention to detail
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Knowledge of, or ability to quickly learn, universal produce PLUs
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TABC certification required
DESIRED SKILLS AND EXPERIENCE:
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Prior natural foods, retail, or cashier experience
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Prior customer service experience
PHYSICAL DEMANDS:
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Required frequently: standing for long periods of time, walking, kneeling, squatting, bending, reaching, lifting up to 50 lbs. and occasional environmental exposure to extreme temperatures (coolers & freezers)
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibility’s that are required of the employee for this job*
