Summary:
Serves as a strategic partner to the Chief Audit Executive, exercising judgment, discretion, and independent decision-making. Enables executive effectiveness through proactive management of priorities, communications, and key initiatives.
This role supports day-to-day operations and longer-term departmental objectives by coordinating leadership deliverables, managing internal communications, and supporting execution of department-wide initiatives across the Internal Audit function.
Essential Duties and Responsibilities:
Executive Support & Prioritization
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Manage the Chief Audit Executive’s calendar and priorities, proactively identifying conflicts, dependencies, and risks
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Exercise independent judgment in prioritizing requests and ensuring alignment with executive and departmental objectives
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Serve as a central liaison between the Chief Audit Executive, leadership team, and cross-functional partners to ensure timely communication and follow-up
Strategic Communications & Executive Deliverables
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Draft, edit, and coordinate executive-level communications and leadership materials, including presentations, department updates, and reporting for senior leadership, the Board, and Board committees
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Promote consistent communication practices across the Internal Audit function through effective coordination, messaging, and information flow
Program & Project Management
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Coordinate and track department-wide initiatives, deliverables, and milestones to support timely execution
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Develop and maintain project plans, status updates, and follow-up actions for strategic and operational initiatives
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Support implementation of recurring programs, special projects, and process improvements across the Internal Audit function
Process Improvement & Automation
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Identify opportunities to improve efficiency through process standardization and automation
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Design and maintain tools, templates, and workflows using Microsoft 365 applications (e.g., SharePoint, Power Automate, Forms)
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Support continuous improvement initiatives to enhance team productivity and communication effectiveness
Stakeholder Coordination & Operational Support
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Coordinate cross-functional deliverables to support audit planning, execution, and reporting activities
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Prepare meeting materials, presentations, and supporting documentation for recurring and ad hoc meetings
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Manage logistics for executive meetings and departmental events, including materials preparation and follow-up tracking
Culture & Engagement
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Promote a collaborative and inclusive team culture through coordination of engagement initiatives and recognition activities
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Support department-wide events and initiatives that reinforce teamwork and organizational values
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Serve as a trusted resource to team members by facilitating communication and information sharing
Administrative & Operational Responsibilities
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Arrange travel and related logistics, including accommodations, itineraries, and visitor coordination, as needed
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Handle confidential information and sensitive materials with a high degree of discretion
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Process accounts payable, expense reports, invoices, and related documentation
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Coordinate onboarding logistics for new employees and third parties
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Coordinate vendor relationships, facilities-related requests, and other office support activities, as needed
General Expectations
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Adhere to company policies and procedures
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Maintain attendance, punctuality, required training, and compliance with applicable workplace standards
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Perform other duties as assigned
Education and/or Experience
- Bachelor’s degree or equivalent combination of education and relevant experience
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Three to five years of experience in executive support, business operations, project coordination, or a related field
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Experience supporting senior executives or leadership teams
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Experience preparing executive communications, presentations, and meeting materials
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Experience coordinating projects, timelines, and cross-functional deliverables
Skills and Abilities
- Strong organizational and project coordination skills, with the ability to manage multiple priorities, deadlines, and deliverables in a fast-paced, changing environment
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Excellent written and verbal communication skills, including the ability to tailor messaging and prepare clear, polished materials for different audiences
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Strong judgment, problem-solving ability, and initiative, with the ability to work independently and manage sensitive matters with discretion
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High level of professionalism, interpersonal effectiveness, and collaboration in interactions across all levels of the organization
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Strong attention to detail and ability to produce accurate, high-quality work with appropriate follow-through
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Ability to coordinate across stakeholders, track action items, and support execution of cross-functional initiatives without direct authority
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Proficiency in Microsoft Office applications and collaboration tools, with the ability to learn and apply new technologies
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Understanding of and commitment to confidentiality, internal controls, and compliance with company policies and procedures