Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from scheduling appointments to managing medical records. Your energetic approach and attention to detail will help foster a welcoming environment while maintaining smooth office operations. If you thrive in a fast-paced setting, possess excellent communication skills, and have a passion for delivering outstanding patient service, this is the perfect opportunity for you to shine!
Duties
- Greet patients warmly, verify their appointment details, and check in efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
- Manage appointment scheduling and rescheduling with precision, utilizing dental clinic experience and medical office management skills
- Collect and process payments, insurance co-pays, and perform medical billing using health insurance knowledge and medical collection procedures
- Verify patient insurance coverage, process claims, and ensure compliance with HIPAA regulations for confidentiality and data security
- Maintain accurate medical records, review documentation for completeness, and update patient information in EMR/EHR systems like Athenahealth or Meditech
- Handle phone communication professionally, providing excellent patient service with proper phone etiquette and appointment reminders
- Support clinical staff by managing administrative tasks such as filing, data entry (including 10 key typing), and maintaining medical records in accordance with clinical confidentiality policies
Requirements
- Proven experience as a Medical Receptionist or in a similar medical administrative support role within a dental or healthcare setting
- Strong computer skills with proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Knowledge of health insurance processes including Medicare, CPT coding, ICD-9/10 coding, and medical billing procedures
- Familiarity with clinical confidentiality policies and healthcare regulations like HIPAA to ensure patient privacy and data security
- Excellent customer service skills with the ability to communicate effectively via phone and in person
- Bilingual abilities are highly desirable to serve diverse patient populations effectively
- Ability to multitask efficiently while maintaining attention to detail in documentation review and office management tasks
- Prior clinic experience or dental office experience is preferred but not required; training will be provided for the right candidate
Join our team where your enthusiasm fuels our mission to provide exceptional dental care! We are committed to supporting your professional growth through ongoing training opportunities. This paid position offers a chance to make a meaningful difference in patients’ lives while working in a collaborative environment that values your skills and dedication.
Pay: $17.00 - $17.50 per hour
Work Location: In person
