Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist/Administrative Assistant. This position plays a crucial role in providing excellent customer service and administrative support in a medical office setting. The ideal candidate will have a compassionate and patient-focused attitude, experience with medical scheduling, and exceptional patient service.
Responsibilities:
- Greet and check-in patients, ensuring a warm, positive and welcoming experience
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients using an EHR software and document all client contact.
-Complete billing and insurance verifications
-Coordinate client scheduled and provider schedules
-Complete processing of claims and medical billing each day
Coordinate meetings / organize charts for clinical peer reviews
-Follow-up with clients to ensure that they are engaged in the treatment process
-Referral management
-Assist in and develop HIPAA compliant coordination of care with outside agencies
-Co-organize / engage in treatment team meetings
- Verify patient insurance information and collect co-pays as necessary
- Maintain patient records and ensure accuracy of information
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Adhere to HIPAA regulations to maintain patient confidentiality
- Collaborate with medical staff to ensure smooth operations at the front desk
- Assists with the development and implementation of behavioral health marketing strategies such as supplementing social media posts and attending community outreach events when needed.
Qualifications:
- High school diploma or equivalent
- Previous experience an administrative assistant in a medical office or similar healthcare setting preferred
- Familiarity with medical terminology and procedures
- Ability to schedule appointments efficiently and manage a busy calendar
- Strong communication and customer service skills with the ability to handle difficult situations professionally -Proficiency with Microsoft office suite
- Knowledge of Simple Practice or similar electronic health record (EHR) system is a plus
- Excellent organizational skills and attention to detail and multitasking abilities - Familiarity with social media management and marketing a plus
We are hiring 1 position full-time and 1 position part-time.
During the training process you will work 2 hours per day for the first 2 weeks.
We offer opportunities for professional growth and development within our organization. If you are looking for a rewarding career in healthcare administration, we encourage you to apply for this position.
Please note that all positions at our company are paid. To apply, please submit your resume and cover letter highlighting your relevant experience in medical office administration.
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
- Opportunities for advancement
Application Question(s):
- Do you currently have a driver's license?
- What is the most challenging aspect of your current daily life? How do you handle these challenges and manage multiple important responsibilities?
- Are you applying for full-time or part-time for this position?
Ability to Commute:
- Round Rock, TX 78664 (Required)
Work Location: Hybrid remote in Round Rock, TX 78664
