Concordia at SpiriTrust is seeking a friendly, professional, and compassionate Receptionist to serve as the first point of contact for residents, families, visitors, and team members. The Receptionist provides front desk and telephone/switchboard coverage while delivering exceptional customer service and administrative support. This role is essential in creating a welcoming environment and ensuring efficient communication throughout the community.
*This is an Occasional Position*
Qualifications
- High school diploma or equivalent required
- Previous receptionist and/or switchboard experience preferred
Key ResponsibilitiesFront Desk & Telephone Operations
- Answer and direct incoming calls promptly and courteously to the appropriate department or individual
- Operate the telephone switchboard and paging system as needed
- Communicate with the Maintenance Department via walkie-talkie or cell phone to relay requests and service needs
- Serve as the primary point of contact for visitors, residents, and staff
Administrative Support
- Perform clerical duties including typing, filing, copying, and maintaining records
- Assist with mail processing by stamping invoices and routing payments to the Accounting Department
Mail & Package Management
- Sort, organize, and deliver resident mail
- Process mail that must be forwarded or returned to sender
- Maintain current forwarding labels and mailing records
- Receive, log, and distribute incoming packages and medications to the appropriate recipients
Compliance & Confidentiality
- Adhere to all company policies, procedures, and Code of Conduct standards
- Maintain confidentiality of resident and employee information
- Comply with applicable federal, state, and accreditation requirements
- Report compliance concerns, suspected misconduct, fraud, abuse, or legal risk issues to appropriate leadership
Why work for us?
For over 140 years, Concordia Lutheran Ministries has been committed to providing the highest quality care to those we serve. By working as a Receptionist at Concordia, you become part of a mission-driven organization where you have the opportunity to serve in a rewarding environment.
Join a team where everyone is employed, aligned, and committed.
Pay: $15.00 - $18.00 per hour
Work Location: In person
