ABOUT OUR AGENCY:
I opened my agency in 2005 and currently lead a team of six. Before becoming a State Farm agent, I worked in factory automation and industrial sales before deciding to pursue the opportunity to own my own business. I'm an Ohio State graduate, and insurance truly runs in the family - my wife is an independent insurance agent, and our son works alongside her.
We believe in creating a workplace where people enjoy coming to work and feel supported. Our agency has a fun, family-oriented atmosphere, and I believe in giving my team the freedom to succeed without micromanaging.
Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while providing opportunities for long-term success.
I'm looking for someone who is competitive, outgoing, and motivated to succeed. If you have a can-do attitude, enjoy learning, and are driven by the opportunity to grow your career and maximize your earning potential, we'd love to have you on our team.
ROLE DESCRIPTION:
As an Account Associate for Randy Wagner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
