Location: Holly Springs, GA
Reports To: Academy Manager
Employment Type: Full-Time/Part Time
Position Summary:
Tribus Martial Arts seeks a dynamic, organized, and people-focused Academy Manager to lead daily operations and implement strategic marketing initiatives. The ideal candidate is passionate about martial arts, understands the power of community, and is driven to grow membership while ensuring an exceptional experience for students and families.
Key Responsibilities:
Facility & Operations Management
- Oversee daily academy operations, ensuring cleanliness, safety, and readiness of training areas.
- Manage tasks, appointments, class rosters, and facility supplies.
- Greet and engage all visitors, members, and prospective clients professionally and warmly.
- Maintain accurate student records, billing, and attendance tracking.
Marketing & Lead Generation
- Implement marketing campaigns across digital and local channels in alignment with the club's branding.
- Organize and promote seasonal events, kids’ programs, community outreach activities and target market segments
- Create and distribute promotional content, newsletters, and flyers.
Program Growth & Engagement
- Drive enrollment in kids' programs including after-school, homeschool, and seasonal camps, first responders, and target markets.
- Monitor class attendance and follow up with inactive or at-risk members.
- Drive referrals from current members through the time credit for membership through referrals
- Coordinate belt promotions, parent engagement nights, and other retention-driving activities.
Sales & Customer Service
- Conduct tours, explain program offerings, and close sales on memberships.
- Follow up with leads through calls, texts, and email automation tools.
- Handle member questions, feedback, and issues in a timely, respectful manner.
- Maintain high conversion and retention rates.
- Conduct outside calls, lunches, meetings, etc.
Reporting & Strategy
- Track and report KPIs including new memberships, retention, leads, and referrals.
- Suggest and help implement strategies to improve club growth and culture.
- Collaborate with owners and instructors to align business and training goals.
Pay: $14.00 - $16.00 per hour
Work Location: In person
