SUMMARY:
The Assistant Manager’s primary responsibility is to oversee staff and services at Dakota Station. Responsibilities will include supervising staff, helping in kitchen area and/or working behind counter in a busy convenience store environment. This includes taking inventory, placing orders, scheduling, assisting with bookkeeping and other duties as needed.
DUTIES AND RESPONSIBLITIES:
The following duties and responsibilities are not meant to be all inclusive and may be adjusted to meet business needs.
- Supervise, schedule, and train convenience store staff
- Provide leadership to staff in order to monitor service and provide superior customer service
- Oversee inventory control process and distribution of product to maximize profit
- Ensure all work assignments are completed daily
- Assist manager with bookkeeping duties
- Follow and enforce all store policies
- Ensure all areas of the store, both inside and outside are kept clean, free of dirt and clutter and monitor that proper cleaning procedures and materials are used to maintain a food service clean environment
- Monitor and ensure that store staff has shelves, coolers and freezer stocked, rotated and front-faced to ensure freshness and quality of products and easy customer access
- Ensure proper operation and maintenance of store equipment
- Maintain any required food handlers’ certification/license as required
- Make sure all employees are trained using the prescribed materials, tools and processes and encourage staff to develop additional skills
- Communicate with store staff regarding new item information, processes and other information related to the operation of the store
- Encourage teamwork and a positive work environment
- Other duties as assigned by store manager
QUALIFICATIONS:
Required
- Demonstrated ability to lead a team
- High School Diploma or equivalent
- POS systems experience and money handling skills
- Excellent customer service skills, both over the phone and in-person
- Food Handler Certification from state of Minnesota or ability to obtain within 3 months of employment
- Knowledge of basic business practices
- Willingness and flexibility to be available to work on all three shifts, weekends and holidays as necessary, and rotate on call hours with manager
- Ability to prioritize and manage multiple tasks
- Ability to work in a fast-paced environment
- Excellent organizational skills
- Ability to maintain strict standards of confidentiality
- Excellent written and verbal communication skills
- Intermediate Microsoft Office (Word, Excel and Outlook)
- Ability to work independently and effectively with minimal supervision
- Ability to work well within the existing team and government structure
- Sensitive to Native American Culture
- Must pass drug screen (UA) and a criminal background check
- Valid driver’s license and proof of insurability
Preferred
- Associates or Bachelor’s degree
- Two (2) years of retail experience
- Six (6) months of supervisory experience
- Knowledgeable of back-office procedures
PHYSICAL DEMANDS:*
- Must have the ability to lift and carry up to 50 pounds
- Must be able to stand or walk up to ten hours per day regularly
REQUIRED TRAINING:
- Effectively Handling Harassment training
- Any position-related training as determined by department manager
WORKING ENVIRONMENT:
- Work is performed primarily in a convenience store setting, but may include occasional outdoor activities
DISCLAIMER AND CONDITIONS OF EMPLOYMENT:
All Prairie Island Indian Community employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship
The Prairie Island Indian Community Tribal Employment Rights Ordinance applies to this and all employment opportunities for the Community.
