To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge of:
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General office practices and procedures.
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Chronological, alphabetical, and numerical filing procedures.
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Data entry and verification procedures.
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Proofreading procedures
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Customer Service
Ability to:-
Answer telephones and take accurate messages.
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Proofread documents for accuracy and completeness.
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Maintain confidentiality of information.
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Operate a variety of office equipment including personal computers, facsimile machines, photocopiers, scanners, postage meters, and calculators.
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Communicate effectively, both verbally and in writing.
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Read and follow instructions.
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Establish and maintain interpersonal and cooperative relationships.
Education and Experience:
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities. A typical way to qualify: graduation from high school or the equivalent,and six months of clerical and public contact experience.
Language skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, customers, and the general public.
Mathematical skills:
Ability to add, subtract, multiply and divide.
Other knowledge, skills & abilities:
Intermediate to advance proficiency level utilizing Microsoft Office applications including Excel, Access, PowerPoint, Word, and Outlook, and the ability to operate other standard office equipment, including telephones, calculators, copiers, fax machines, etc. is required.
SUPERVISION RECEIVED AND EXERCISED:
The employee will report to a Supervisor for daily duties.
PHYSICAL DEMANDS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit, and drive; use hands to finger, handle or feel; reach with hands and arms; talk and hear. The employee occasionally is required to climb, balance and stoop, kneel, crouch and crawl. The employee must occasionally lift and/or carry 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORKING ENVIRONMENT:
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office site; public contact; exposure to computer screens. The position resides primarily in an office environment where the person is required to sit for extended periods of time; frequently use computers and standard office equipment; noise level is usually quiet.
