Full-time, On-site in Surprise, AZ | Monday–Friday, 9:00 AM – 5:00 PM
About PPG Property Management
We are a fast-growing, family-owned and operated property management company headquartered in Surprise, Arizona. We currently manage 735 single-family homes and are on a clear path to 1,000+ doors. Our small, close-knit team works hard, moves fast, and genuinely cares about delivering an exceptional experience to both property owners and tenants. Everyone here is self-motivated and thrives in a high-energy environment where we figure things out, solve problems quickly, and grow together.
The Opportunity
We are looking for a confident, professional, and highly personable Communications & Administrative Coordinator to serve as a central support hub for our team. This role is the first point of contact for many owners and tenants, handling inbound phone calls with care, clarity, and efficiency while also owning a variety of important administrative and operational tasks that keep the business running smoothly.
Key Responsibilities
- Serve as the primary handler of inbound phone calls from owners, tenants, and vendors — answering, routing, and resolving inquiries professionally and efficiently
- Monitor and manage the shared company inbox, triaging messages and routing or responding as appropriate
- Screen and review incoming tenant applications for completeness, accuracy, and readiness for the leasing team
- Coordinate utility transfers (including turn-ons and turn-offs for vacant properties), managing the utility inbox and related communications
- Perform remote inspection reviews, evaluating photos and reports to identify issues, confirm compliance, or flag follow-up needs
- Open, sort, and distribute incoming mail; handle outgoing mail and correspondence as needed
- Maintain document uploads and file hygiene across company systems (AppFolio, shared drives, etc.), ensuring records are accurate, organized, and up to date
What You’ll Bring
- Strong phone presence with the ability to handle a high volume of calls confidently while maintaining a warm, solution-oriented tone
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities without dropping balls
- Self-driven and resourceful — you thrive in a fast-paced environment, figure things out quickly, and don’t need constant supervision
- Comfortable navigating CRM, property management, or administrative software (experience with AppFolio, LeadSimple, or similar systems is a big plus — we provide full training)
- Previous experience in property management, customer service, or administrative support is highly valued
- Reliable transportation and ability to work on-site in our Surprise, AZ office every day
What We Offer
- Full-time, on-site position in a collaborative, supportive office environment with a close-knit team
- Competitive hourly rate plus lucrative monthly profit-sharing bonus
- Paid training period to get you fully ramped on our systems, processes, and culture
- Direct reporting to leadership with real visibility into how the business operates
- Opportunity to grow with a fast-scaling company where your contributions are seen and valued
How to Apply If this sounds like the right seat for you, please submit your resume along with a short note or cover letter explaining why you’re interested in this role and how your experience aligns with the responsibilities above. We are looking to fill this position immediately and will review applications on a rolling basis.
We can’t wait to meet the right person who will help us deliver an even higher level of service as we grow!
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Work Location: In person
