Now Hiring - Office Manager : Raleigh Capital
Lane & Associates Family Dentistry is seeking an experienced and motivated Office Manager to lead our Raleigh Capital office and help create an exceptional experience for both our patients and team members.
About the Opportunity
Our Raleigh Capital location is a smaller, close-knit dental practice, making this a great opportunity for an Office Manager who enjoys building strong relationships with their team, getting to know their patients, and having a direct impact on the success of the practice. You’ll be hands-on in the day-to-day operations while also having the support and resources of a larger dental organization.
As Office Manager, you will provide leadership and oversight of daily operations, team development, patient experience, and office performance. You’ll serve as a key leader in the practice and help create a positive, welcoming environment where both patients and team members feel valued.
Key Responsibilities
- Lead day-to-day office operations, including scheduling, productivity, collections, receivables, and expense management
- Lead and support a close-knit team while fostering a positive and collaborative office culture
- Drive new patient growth through community outreach and collaboration with the marketing team
- Oversee the office’s online reputation and encourage exceptional 5-star patient experiences
- Coach, mentor, and develop team members while ensuring compliance with company policies and procedures
- Manage daily closings, deposits, and month-end reporting in partnership with the Regional Director
- Address patient and employee concerns with professionalism, empathy, and confidence
- Facilitate ongoing staff training and professional development
- Maintain optimal provider schedules and doctor-to-patient ratios
- Lead daily morning huddles and engaging monthly team meetings
- Manage inventory, ordering, and office supply needs
- Participate in company initiatives, meetings, and communications
- Lead by example and contribute to a positive, patient-focused office culture
- Perform additional duties as assigned
What We’re Looking For
- High School Diploma or GED required
- Minimum of 2 years of dental office experience required
- Minimum of 1–2 years of dental management experience required
- Strong leadership, coaching, and team-building abilities
- Excellent communication and interpersonal skills
- Proven problem-solving and conflict-resolution skills
- Professional, patient-focused, and service-oriented mindset
- Comfortable using dental software and computer systems; Denticon experience preferred
- Ability to lift up to 15–20 pounds
Why You’ll Love Working With Us
- Competitive Pay
- Quarterly Performance Bonus Opportunities
- Comprehensive Benefits Package: Health, Dental, Vision, Life, Disability, FSA & More
- 401(k) with Employer Contribution
- Paid Time Off & Paid Holidays
- Fridays Off at 2:00 PM
- Uniform Allowance
- Paid Training & Professional Development
- Fun Team Events, Employee Recognition Programs & Social Campaigns
- Volunteer Opportunities Through Our Smile Squad Rewards Program
- Birthday & Work Anniversary Gifts from Ownership
Exclusive Team Perks
As the Official Team Dentist of the Carolina Hurricanes and Durham Bulls, our team members have opportunities throughout the year to win tickets, VIP experiences, giveaways, and enjoy exciting team partnerships and company-sponsored events.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your desired salary?
- Do you have reliable transportation for a 4 day Training Class in Fuquay Varina?
- Have you ever been employed at Lane & Associates Family Dentistry or NC Oral Surgery + Orthodontics?
Education:
- High school or equivalent (Required)
Experience:
- Dental office: 2 years (Required)
- Dental Management: 1 year (Required)
Ability to Commute:
- Raleigh, NC 27616 (Required)
Work Location: In person
