Schedule: Monday – Friday | 8:30 AM – 5:00 PM
Compensation: $31.00 – $33.00 per hour
Location: In-Person (North Central San Diego, South San Diego)
FLSA Status: Non-Exempt
At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services through our programs.
As a Mental Health Social Practitioner (MHSP), you will support individuals living with serious mental illness (SMI) through a recovery-oriented, community-based model rooted in the Clubhouse philosophy—where “community is therapy.”
About Pacific Health Group
Pacific Health Group is committed to delivering innovative, compassionate, and community-driven care. Our Clubhouse Program provides a structured, empowering environment where members and staff work side-by-side to build skills, foster independence, and support long-term recovery.
KEY RESPONSIBILITIES
Lead Duties & Staff Support
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Serve as a direct resource and mentor for the Mental Health Social Practitioner team.
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Assist the Program Manager with onboarding, training, and orienting new staff to the Clubhouse model.
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Provide real-time coaching and feedback to Practitioners on engagement strategies and documentation.
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Collaborate closely with the Program Manager to maintain accountability, performance standards, and quality of care delivery.
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In the absence of the Program Manager, act as the point of contact for operational and member-related decisions.
Member Engagement & Support
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Build and maintain meaningful relationships with Clubhouse members.
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Orient new members to the Clubhouse philosophy, work-ordered-day structure, transitional employment, and other Clubhouse opportunities.
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Facilitate daily Clubhouse activities aligned with the work-ordered day, working side-by-side with members to operate all program functions
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Support members in achieving goals related to housing, employment, education, and wellness.
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Provide advocacy and de-escalation support during challenging or crisis situations.
Program Coordination & Quality Assurance
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Ensure program activities remain aligned with Clubhouse International standards and evidence-based practices.
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Co-facilitate and ensure preparation and timeliness of regularly scheduled program meetings.
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Maintain accurate and Medi-Cal compliant member records, completing necessary documentation in a timely manner.
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Monitor documentation accuracy and timeliness among Practitioners, providing guidance to ensure Medi-Cal compliance.
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Assist the Manager in tracking member engagement, participation metrics, and program outcomes.
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Help maintain a safe, clean, and functional work environment.
Employment & Education Support
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Support transitional and supported employment placements alongside Practitioners.
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Assist members with job readiness, applications, and training.
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Foster relationships with employers and education providers.
Community Engagement & Social Programming
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Build and maintain relationships with community partners, employers, and stakeholders.
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Represent the Clubhouse program at provider meetings and coordinated care efforts alongside the Manager.
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Model positive relationships and foster a culture of collaboration and support.
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Participate in social, wellness, and outreach activities.
Who Thrives in This Role
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Is passionate about mental health recovery and community-based care
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Builds trust easily and connects with diverse populations
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Thrives in collaborative, team-based environments
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Is proactive, compassionate, and solution-oriented
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Is comfortable working in dynamic, people-focused settings
Work Requirements
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Ability to work on-site full-time in San Diego locations
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Ability to participate in occasional evenings, weekends, or events
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Valid California Driver’s License, reliable transportation, and current auto insurance
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Ability to attend required Clubhouse training and program-related trainings
REQUIREMENTS:
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Bachelor’s degree in Psychology, Social Work, Rehabilitation Counseling, or related field (preferred)
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Experience working with individuals living with serious mental illness or related populations
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Previous experience mentoring, training, or supporting staff strongly preferred
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Strong understanding of mental health practices, recovery models, and trauma-informed care
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Experience with Medi-Cal documentation and behavioral health systems preferred
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Excellent communication, interpersonal, and engagement skills
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Strong organizational and time management abilities
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Must be proficient in technology, including documentation systems and Microsoft Office (Outlook, Teams, Word, Excel)
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Knowledge of Diversity, Equity, and Inclusion principles
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Bilingual preferred
