Hotel Front Desk Associate
We are looking for a friendly, reliable, and customer-focused Front Desk Associate to join our hotel team. The Front Desk Associate is responsible for welcoming guests, checking guests in and out, answering phone calls, making reservations, processing payments, and assisting with guest requests. The ideal candidate has excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment while providing outstanding customer service.
Responsibilities:
- Greet and welcome guests with a friendly attitude.
- Check guests in and out efficiently.
- Answer phone calls and make reservations.
- Process payments and maintain accurate records.
- Respond to guest questions and resolve concerns.
- Keep the front desk area clean and organized.
- Work with housekeeping and other departments to ensure guest satisfaction.
Qualifications:
- Customer service experience preferred.
- 1 year work experienced with Choice or Sky touch PMS preferred
- Basic computer skills.
- Strong communication and organizational skills.
- Ability to work flexible shifts, including weekends and holidays.
- Professional appearance and positive attitude.
Pay: $14.00 - $16.00 per hour
Work Location: In person
