We are seeking an Epic Revenue Cycle Application Director to join our team. This role supports the planning and management of the organization's revenue cycle application portfolio, initiatives, and projects. The position collaborates with clinical, operational, financial, and technical stakeholders to optimize workflows, maintain system integrity, and support efficient revenue cycle operations.
The Epic Revenue Cycle Application Director provides leadership and oversight of the Revenue Applications team, including revenue cycle analysts. Responsibilities include establishing team priorities, overseeing application implementations and enhancements, ensuring compliance with change control processes, and supporting the ongoing optimization of revenue cycle applications and related systems.
Location: Hybrid Position. Candidates pursuing a hybrid work environment must work on-site in Hilo at regular intervals throughout the year (approximately four times per year for visits of approximately one to two weeks each). Airfare and lodging will be paid for by East Hawaii Medical Group, in accordance with our policies.
Essential Job Functions:
Qualifications:
Certification:
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Epic Resolute Hospital Billing, Resolute Professional Billing, or related revenue cycle module certification preferred. HFMA (CRCR, CHFP), AAPC (CPC), or AHIMA (CCS, RHIA) highly preferred.
Licensure:
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Relevant healthcare finance, coding, or revenue cycle credentials highly preferred.
Experience:
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At least five (5) years of specialized experience involving Electronic Health Record (EHR) systems and integrated revenue cycle applications, including knowledge of hospital and provider revenue cycle operations, healthcare finance, and healthcare delivery systems. Experience must demonstrate the ability to lead people and processes, manage projects and priorities, and effectively collaborate with employees, leadership, vendors, and other stakeholders.
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Supervisory Experience: Four (4) years of experience which included planning and directing the work of others; assigning and reviewing their work, advising them on difficult problem areas; timing and scheduling their work; and providing training.
Education:
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Bachelor's degree from an accredited college or university in Business, Finance, Accounting, Healthcare Administration, Health Information Management, or a related field.
Skills:
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Strong knowledge of revenue cycle operations, healthcare finance, and healthcare information systems.
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Demonstrated leadership, project management, and team development skills.
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Strong analytical, problem-solving, and decision-making abilities.
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Effective communication and interpersonal skills, with the ability to collaborate across departments and organizational levels.
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Knowledge of healthcare regulatory requirements, billing and coding standards, and compliance practices.
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Ability to manage multiple priorities, exercise independent judgment, and drive process improvement initiatives.
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Strong organizational skills with attention to detail and a commitment to quality.
East Hawaii Medical Group (EHMG), an affiliate of the East Hawaii Region of Hawaii Health Systems Corporation, is dedicated to advancing high-quality, patient-centered care throughout East Hawaii. Serving Hilo Benioff Medical Center, Honokaʻa Hospital, Ka'u Hospital, and the Yukio Okutsu State Veterans Home, EHMG ensures that providers are equipped to deliver exceptional care to our island communities.
Established with our mission to improve the health and well-being of East Hawaii, EHMG's administrative teams play a critical role in strengthening provider operations, optimizing workflows, and enabling sustainable, high-quality patient care across the region.
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Medical, dental, and vision coverage available, with employee-only coverage fully covered by the group and employer contributions provided toward eligible dependent coverage.
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20 days (160 hours) Paid Time Off (PTO)
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13 paid holidays each year (104 hours); 14 (112 hours) during election years
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Eligibility to participate in 401(K) with match after three months of service
- Rates listed for paid holidays and PTO days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.
- Compensation -The posted compensation range reflects the organization’s estimated pay for this position. Actual compensation will be based on qualifications and experience, and may vary from the posted range as permitted by law.
#IND
Hilo is located on the east side of the island of Hawaii, and has a quaint, old-Hawaii, small town atmosphere. Our island offers amazing rainforests, waterfalls and beaches. The hospital staff is community-oriented and strive to provide competent and compassionate care to every patient that enters our doors. The area is home to the Hawaii Community College, University of Hawaii, Hawaii Volcanoes National Park, excellent schools and convenient shopping.
Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.
As part of the recruiting process for this position, external applicants (job applicants NOT employed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.
The East Hawaii Medical Group is a drug-free workplace, an Equal Opportunity Employer, and conducts employment verification through E-Verify.
