Description:
Amazing Spine Care is seeking a compassionate, organized, and energetic Chiropractic Assistant to support our clinical team and provide an exceptional patient experience. The Chiropractic Assistant serves as a key member of our practice, assisting with patient care, administrative tasks, therapy procedures, and office operations. This role requires excellent communication skills, attention to detail, and a passion for helping patients achieve optimal health and wellness.
The ideal candidate is professional, dependable, patient-focused, and able to thrive in a fast-paced healthcare environment while maintaining a positive and welcoming atmosphere.
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Greet and check in patients in a friendly and professional manner.
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Escort patients to treatment areas and prepare them for chiropractic services.
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Assist providers with patient flow and daily clinic operations.
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Administer therapies and modalities as directed by the chiropractor.
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Monitor patients during therapy sessions and report concerns to providers.
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Ensure treatment rooms and therapy equipment are clean, sanitized, and stocked.
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Educate patients on treatment plans, home care instructions, and wellness recommendations as directed by providers.
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Schedule patient appointments and manage provider calendars.
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Verify patient information and maintain accurate records in the electronic health record (EHR) system.
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Answer incoming phone calls, emails, and patient inquiries.
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Collect payments and assist with basic financial transactions.
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Process patient forms, referrals, and documentation.
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Maintain patient confidentiality and comply with HIPAA regulations.
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Open and close the clinic according to established procedures.
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Assist with inventory management and ordering office and clinical supplies.
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Maintain a clean, organized, and professional office environment.
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Support team members and contribute to a positive workplace culture.
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Participate in staff meetings and training programs.
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Create a welcoming and supportive environment for all patients.
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Build positive relationships with patients and encourage treatment plan compliance.
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Address patient concerns professionally and escalate issues when appropriate.
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Help ensure a smooth and efficient patient journey from check-in to check-out.
Requirements:
Required
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High school diploma or equivalent.
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Excellent customer service and communication skills.
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Strong organizational and multitasking abilities.
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Basic computer proficiency and ability to learn EHR software.
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Ability to work effectively in a team-oriented environment.
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Professional appearance and demeanor.
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Previous experience in a chiropractic, medical, physical therapy, or healthcare setting.
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Experience with EHR systems and medical scheduling software.
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Bilingual preferred but not required.
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Knowledge of chiropractic care and rehabilitation therapies.
Physical Requirements
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Ability to stand, walk, and move throughout the clinic for extended periods.
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Ability to assist patients as needed and perform light lifting (up to 25 pounds).
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Ability to bend, reach, and perform repetitive tasks associated with patient care and office duties.
Skills and Competencies
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Exceptional customer service
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Attention to detail
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Time management
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Dependability and professionalism
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Team collaboration
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Problem-solving skills
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Adaptability in a fast-paced environment
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Patient-centered mindset
Hours
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Monday - Friday : 9am- 7pm (Lunch Break 12pm-2pm)
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Monthly Saturday Rotations : 9am-1pm.
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32 Hours + (Full-Time)
