Mission Support Services Project Administrator

Serco North America -
Virginia Beach, VA

Apply Now

Job Details

Full-time
$83,000 - $100,000 a year
3 days ago

Benefits

Travel reimbursement
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer communication
Microsoft Outlook
Bachelor's degree
Microsoft Teams
Presentation creation
Managing projects
Technical Proficiency

Full Job Description

Available in 47 locations

Mission Support Services Project Administrator

Available in 47 locations

Virginia Beach, Virginia, US, 23455

Alexandria, Virginia, US, 22311

Norfolk, Virginia, US, 23511

Arlington, Virginia, US, 22202

Virginia, US, 20170

Hampton, Virginia, US, 23666

Chesapeake, Virginia, US, 23324

Newport News, Virginia, US, 23603

Portsmouth, Virginia, US, 23518

Fairfax, Virginia, US, 22033

Langley AFB, Virginia, US, 23665

Herndon, Virginia, US, 20170

Chantilly, Virginia, US, 20151

Crystal City, Virginia, US, 22202

Falls Church, Virginia, US, 22042

Manassas, Virginia, US, 20110

McLean, Virginia, US, 22102

Vienna, Virginia, US, 22180

Reston, Virginia, US, 20190

Rosslyn, Virginia, US, 22209

Richmond, Virginia, US, 23219

Dumfries, Virginia, US, 22026

Williamsburg, Virginia, US, 23185

Fort Belvoir, Virginia, US, 22060

Quantico, Virginia, US, 22134

Yorktown, Virginia, US, 23691

Fredericksburg, Virginia, US, 22405

Ashland, Virginia, US, 23005

Clintwood, Virginia, US, 24228

Dahlgren, Virginia, US, 22448

Dam Neck, Virginia, US, 23460

Fort Eustis, Virginia, US, 23604

Fort Gregg-Adams, Virginia, US, 23801

Fort Lee, Virginia, US, 23831

Fort Myer, Virginia, US, 22211

Fort Story, Virginia, US, 23459

Gainesville, Virginia, US, 20155

Glen Allen, Virginia, US, 23058

Harrisonburg, Virginia, US, 22801

Potomac Falls, Virginia, US, 20165

Springfield, Virginia, US, 22150

Suffolk, Virginia, US, 23435

West Virginia, US, 25430

Dunbar, West Virginia, US, 25064

Glen Jean, West Virginia, US, 25846

Kearneysville, West Virginia, US, 25430

Shepherdstown, West Virginia, US, 25443

Virginia Beach, Virginia, US, 23455

Category: Project/Program Management

Job ID: 35127

widget: Full-Time

The ability to obtain/maintain a DoD Secret Security clearance

Other

Yes - May Consider Occasional/Part Time Teleworking for this position

$83000-$100000

Position Description & Qualifications

Virginia Beach, VA (Hybrid) Must be eligible to obtain and maintain a DoD Secret Clearance

Are you looking for an opportunity where you can support mission-critical programs that directly impact U.S. military readiness, infrastructure, and global operations?

At Serco, our Project Administrators play a critical role in helping program managers, technical experts, and government stakeholders successfully execute complex contracts supporting military organizations around the world. In this role, you will be part of a diverse team supporting project execution, customer engagement, staffing activities, financial tracking, travel coordination, reporting, and operational planning efforts across multiple programs.

This position is ideal for a motivated professional who enjoys working in a fast-paced environment, thrives on solving problems, and wants exposure to project management, government contracting, and military operations.

If you enjoy organizing complex activities, coordinating with multiple stakeholders, and helping teams deliver exceptional results, then this could be the opportunity for you.

In this role, you will:

Support Program Managers and project teams in the day-to-day execution of multiple government contracts.
Coordinate project schedules, meetings, action items, deliverables, and customer engagements.
Maintain project records, contract documentation, staffing trackers, organizational charts, and reporting databases.
Assist with development of presentations, reports, briefings, spreadsheets, standard operating procedures, and other project documentation.
Track contract deliverables and ensure timely submission of reports, invoices, travel documentation, and customer-required products.
Support personnel actions including onboarding, staffing coordination, personnel tracking, recruiting coordination, vacancy reporting, and employee communications.
Coordinate domestic and international travel requirements, travel forecasts, expense reporting, and travel reconciliation activities.
Assist with preparation and tracking of funding actions, contract modifications, travel budgets, reimbursable expenses, and other program financial activities.
Maintain project information utilizing SharePoint, Microsoft Teams, Excel, Power BI, and other government or corporate information systems.
Serve as a liaison between program leadership, subcontractors, corporate functional departments, and government customers.
Support customer meetings by preparing agendas, capturing meeting minutes, tracking action items, and monitoring completion status.
Assist in developing project metrics, dashboards, status reports, and executive-level briefings.
Coordinate data calls, staffing updates, budget inputs, facility requirements, equipment requirements, and other operational information requests.
Support quality assurance, compliance, records management, and process improvement initiatives.
Assist with proposal development, market research, staffing plans, recruiting coordination, and transition activities for new business opportunities.
Monitor project risks, identify issues requiring leadership attention, and support resolution tracking.
Help maintain a high level of customer satisfaction through responsive communication and exceptional administrative support.

These responsibilities align with program activities involving contract execution support, reporting, customer coordination, travel management, staffing oversight, requirements development, facilities and infrastructure support, and operational program administration.

To be successful in this role, you will have:

A Bachelor's degree in Business Administration, Management, Project Management, Communications, Public Administration, or a related field.
4 years or more years of experience supporting projects, programs, operations, contracts, or business functions.
The ability to obtain and maintain a DoD Secret Security clearance.
- US Citizenship required
Experience supporting government, defense, military, engineering, facilities, logistics, or professional services programs.
Strong organizational and time management skills.
Excellent written and verbal communication abilities.
Experience preparing reports, presentations, meeting minutes, and executive correspondence.
Demonstrated proficiency with Microsoft Office Suite including Excel, Word, Outlook, PowerPoint, and Teams.
Ability to manage multiple priorities in a dynamic environment.
Ability to work independently while supporting geographically dispersed teams.
The ability to travel up to 10%.

Additional desired experience and skills:

Previous experience supporting Department of Defense (DoD) contracts.
Experience with SharePoint, Power BI, or project tracking tools.
Familiarity with government contracting processes and contract documentation.
Experience supporting staffing, recruiting, onboarding, or personnel administration activities.
PMP, CAPM, or other project management certification.
Experience supporting engineering, facilities, infrastructure, military operations, or headquarters staff environments.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

Apply Now

Mission Support Services Project Administrator

Position Description & Qualifications

Are you looking for an opportunity where you can support mission-critical programs that directly impact U.S. military readiness, infrastructure, and global operations?

Company Overview

Pay Transparency

Job Seeker Tools

Employer Tools

Browse

Stay Connected