Medical Assistant / Front Desk Coordinator
Location: Scottsdale & Phoenix, Arizona
Company: Synergy Health 360
Overview
Synergy Health 360 is seeking a friendly, professional, and outgoing Medical Assistant / Front Desk Coordinator to join our growing healthcare team. We are a multi-specialty healthcare organization dedicated to delivering high-quality, patient-centered care through collaboration, innovation, and exceptional service.
The ideal candidate will be experienced in both clinical and administrative duties, thrive in a fast-paced environment, and be passionate about creating a welcoming experience for patients. This position supports providers and patients across our Scottsdale and Phoenix locations and requires travel between both offices.
ResponsibilitiesClinical Duties
- Escort patients to exam rooms and prepare them for provider visits.
- Obtain and document patient medical histories in the EMR.
- Record vital signs, including blood pressure, pulse, temperature, weight, and oxygen saturation.
- Assist providers during examinations, treatments, and procedures.
- Prepare and clean examination rooms and medical equipment.
- Maintain infection control and safety standards.
- Update and manage patient medical records within Athena EMR.
Front Desk & Administrative Duties
- Greet and check in patients while providing excellent customer service.
- Schedule, confirm, and reschedule appointments.
- Verify insurance eligibility and patient demographic information.
- Collect copays, balances, and other patient payments.
- Answer incoming calls and respond to patient inquiries professionally.
- Process referrals, authorizations, and medical records requests.
- Prepare, distribute, and manage correspondence, forms, and documentation.
- Maintain accurate patient charts and office records.
- Support daily office operations and perform additional duties as assigned.
Qualifications
- Certified Medical Assistant (CMA) required.
- Minimum 2 years of Medical Assistant experience in a physician practice or healthcare setting.
- Experience with front desk operations, patient scheduling, and insurance verification.
- Proficiency with Athena EMR preferred.
- Strong understanding of medical terminology and clinical workflows.
- Excellent communication and interpersonal skills.
- Exceptional organizational and multitasking abilities.
- Strong customer service and patient relations skills.
- Ability to work independently and collaboratively within a team environment.
- Bilingual (English/Spanish) preferred.
- Reliable transportation and ability to travel between Scottsdale and Phoenix locations.
Preferred Attributes
- Positive and professional attitude.
- Detail-oriented with strong problem-solving skills.
- Comfortable working in a fast-paced, multi-specialty practice.
- Passion for delivering outstanding patient care and service.
Synergy Health 360 is committed to fostering a supportive and collaborative work environment where team members are valued and empowered to provide exceptional patient care.
Job Type: Full-time
Benefits:
Medical Specialty:
Experience:
- EMR systems: 1 year (Preferred)
- Vital signs: 1 year (Preferred)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Preferred)
Ability to Commute:
- Scottsdale, AZ 85260 (Preferred)
Ability to Relocate:
- Scottsdale, AZ 85260: Relocate before starting work (Preferred)
Work Location: In person
