Job Title: Residential House Manager
Position Summary:
The House Manager is responsible for overseeing the daily operations of Step Above Counseling Services' residential program while maintaining a safe, structured, clean, and supportive environment for clients. The House Manager supervises residential staff, ensures compliance with company policies and regulatory requirements, coordinates household operations, and promotes a therapeutic living environment that supports client recovery and independence.
The House Manager serves as a leader within the residential program by ensuring staff accountability, monitoring client activities, addressing concerns promptly, and maintaining a high standard of care.
Duties and Responsibilities:
- Oversee the daily operations of the residential facility.
- Ensure the residence remains clean, organized, safe, and fully operational.
- Conduct daily walkthroughs of the property.
- Monitor inventory of household and program supplies.
- Coordinate maintenance requests and repairs.
- Ensure all safety equipment is functional and accessible.
- Supervise Residential Support Specialists and Direct Support Professionals.
- Assist with employee orientation and training.
- Monitor employee performance and adherence to company policies.
- Provide coaching and corrective action when necessary.
- Assist with scheduling and shift coverage.
- Ensure proper staffing ratios are maintained.
Minimum Qualifications:
- High school diploma or GED required.
- Associate's or Bachelor's degree in Human Services, Psychology, Social Work, or a related field preferred.
- Minimum of two years of experience in behavioral health, substance use treatment, or residential services.
- Previous supervisory or leadership experience preferred.
- Valid Virginia driver's license and reliable transportation.
- Ability to pass required background checks.
- CPR/First Aid certification (or willingness to obtain).
- Completion of all required company and regulatory training.
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Leadership: 1 year (Required)
License/Certification:
- CPR/First Aid (Required)
- Medication Management (Required)
Willingness to travel:
Work Location: In person
