Description:
At High 5, our mission is simple but powerful: To come together as more than individuals to create a positive impact on our team, our clients, and our community, one High Five at a time. If you’re looking to make a meaningful difference both in your own career and in the lives of others, this is the place for you.
Why Join Us?
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Competitive Compensation: Earn an estimated $90,000–$120,000+ annually.
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Weekly Pay: Get paid every Monday!
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Benefits: Medical, dental, vision, and life insurance coverage for you and your family.
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Company-Matched 401(k): Invest in your future with employer contributions.
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Paid Holidays + PTO: Enjoy paid company holidays in addition to accrued Paid Time Off.
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No On-Call Schedule: Maintain work–life balance with zero on-call requirements.
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Dispatch From Home: Start your day in a company-provided, fully stocked vehicle.
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Career Growth & Training: Access ongoing professional development from some of the best trainers in the industry.
Responsibilities
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Lead and manage the daily operations of the electrical department.
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Recruit, interview, hire, train, and mentor electricians and apprentices.
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Conduct regular ride-alongs, coaching sessions, and performance reviews.
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Ensure technicians provide exceptional customer service and maintain high-quality workmanship.
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Monitor department performance, including revenue, profitability, conversion rates, and customer satisfaction.
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Schedule and coordinate workloads to maximize efficiency and meet service demands.
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Ensure compliance with all local, state, and national electrical codes and safety regulations.
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Address customer concerns and resolve escalated service issues promptly.
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Collaborate with dispatch, customer service, warehouse, and other departments to ensure smooth operations.
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Develop and implement processes to improve productivity and operational efficiency.
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Conduct team meetings and ongoing technical and sales training.
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Review job quality, callbacks, and warranty work to identify improvement opportunities.
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Prepare reports on key performance indicators (KPIs) and present results to leadership.
Requirements:
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Journeyman or Master Electrician license.
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5+ years of residential electrical experience.
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Previous leadership or management experience in an electrical service environment.
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Strong communication, coaching, and problem-solving skills.
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Experience with scheduling software and service management platforms (e.g., ServiceTitan or similar).
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Valid driver's license with an acceptable driving record.
