CK Power is a family-owned business that has been providing off-highway power solutions for 90 years. At CK Power, we have the well-deserved reputation for engineering and building products that simply can’t be made by the competition. We provide custom diesel power units and generators to a diverse group of industries that power the background of everyday life. To learn more, please visit us at www.ckpower.com.
CK Power is looking for a Service Department Manager at our Mansfield, TX location. The Service Manager provides leadership for a team of Field and In-Shop Service Technicians, along with Service Department support staff. You’ll serve as a resource and point of contact for customers.
What You’ll Do:
- Lead, mentor, and provide support for a team of Field and In-Shop Service Technicians, along with Service Department support staff at multiple locations across the Southwest.
- Calculate and report monthly Service Department finances. Maintain and provide documentation of Service Department activities.
- Ensure compliance with all Health, Safety & Environmental policies, procedures, and legislation.
- Ensure compliance with all CK Power policies and procedures.
- Serve as a point of contact and resource for customers, including escalated customer calls.
What You’ll Need:
- A safety-first mindset.
- A strong technical aptitude and experience with industrial diesel-powered engines, construction equipment, and power generation.
- Prior leadership experience. Ability to provide leadership and mentorship to a diverse team.
- Experience with Service Department software.
- High degree of ethical behavior.
- Resourcefulness and ability to figure out viable solutions to resolve problems.
- High motivation and ability to maintain a high level of task focus. Ability to work with minimal supervision.
- Customer-focused and results-driven attitude.
- Strong verbal and written communication proficiency.
- Experience with diesel-powered off-highway equipment preferred.
What Helps:
- Bachelor’s degree in relevant field a plus.
- Relevant trade or technical school experience or certifications a plus.
- Original Equipment Manufacturer (OEM) and Electrical Generating Systems Association (EGSA) certifications are pluses.
The above list is non-exhaustive. Other essential job functions may exist that are not listed here.
Competitive pay and benefits!
Equal Opportunity Employer including veterans and persons with disabilities.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
