POSITION SUMMARY
The Project Manager serves as a key client-facing point of contact and takes ownership of coordinating projects from inquiry through installation, ensuring a seamless, professional experience at every stage. Working alongside the Sales Executive team, this role independently manages the moving parts of active projects — client communication, proposals, documentation, and cross-team coordination — so that projects run smoothly and clients feel confident and cared for throughout.
This is a client-facing, relationship-driven role designed as a development path toward a Sales Executive position. The Project Manager is expected to build direct rapport with clients, deepen product and industry knowledge, and progressively take on greater responsibility for client relationships, with the clear goal of advancing into a sales role over time.
The ideal candidate is experienced, polished, and confident in front of clients, with strong organizational instincts, excellent communication, and the professional maturity to represent the company independently.
POSITION DETAILS
Title: Project Manager
Status: Full-time
Reports to: VP of Sales
Compensation: Salary
Career Path: Structured development track toward a Sales Executive role
Work Location: In person
KEY RESPONSIBILITIES
Client Relationships & Communication
- Serve as a primary, professional point of contact for clients on assigned projects
- Respond to client inquiries directly, schedule meetings, and lead the coordination of showroom and site visits
- Build and maintain strong client relationships through timely, service-focused, and polished communication
- Ensure clients feel informed, supported, and confident throughout the entire sales and project process
- Partner closely with Sales Executives to learn the sales side of the business and progressively take on client-facing sales responsibilities
Proposals, Pricing & Documentation
- Prepare proposals, quotes, and pricing documents in coordination with the Sales Executive team
- Gather product information, specifications, and supporting materials for client presentations
- Ensure all proposals and documentation are complete, accurate, and professionally presented
- Track revisions, approvals, and next steps, and follow through to keep deals and projects moving
Project Management & Coordination
- Own the handoff from sales to design and project management teams, ensuring nothing falls through the cracks
- Manage and track project milestones, timelines, and internal deliverables
- Coordinate product orders, samples, and installation readiness
- Proactively communicate updates across teams to keep everyone aligned and clients informed
Administrative & Operational Support
- Maintain accurate, up-to-date records in CRM and internal systems
- Handle data entry on behalf of key Sales Executives, ensuring their client, order, and project information is entered accurately and kept current
- Organize client files, contracts, and project documentation
- Manage expense tracking, order confirmations, and reporting related to active projects
- Contribute to continuous improvement of sales and project workflows
Team Collaboration
- Work closely with Sales Executives, designers, project coordinators, and installation teams
- Provide backup and overflow support during high-volume periods
- Participate in internal meetings and contribute to a positive, team-oriented culture
QUALIFICATIONS & SKILLS
- Demonstrated experience in a client-facing role, with the confidence and professionalism to represent the company directly to clients
- Strong organizational and time-management skills
- Clear, professional written and verbal communication
- High attention to detail and consistent follow-through
- Client-service mindset paired with the drive and ambition to grow into a sales career
- Ability to manage multiple projects and priorities independently in a fast-paced environment
- Proficiency with office software and CRM systems
PREFERRED EXPERIENCE
- Prior experience in sales, account management, project management, project coordination, or client-facing service roles
- Experience in commercial interiors, design, construction, or project-based environments (preferred but not required)
- A track record that demonstrates readiness to grow into a sales-focused role
- Bachelor’s or Associate’s degree preferred
PERFORMANCE MEASURES
- Quality of client relationships and the client experience delivered
- Accuracy, completeness, and professionalism of proposals and documentation
- Responsiveness to internal and external stakeholders
- Smooth project transitions and successful project delivery
- Demonstrated growth toward sales readiness and increasing client ownership
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Application Question(s):
- This role is designed as a development track toward a Sales Executive position. Are you interested in eventually moving into a sales role? (Required)
- How many years of experience do you have in a client-facing role (sales, account management, project coordination, or client service)? (Required)
- This position is fully in person in Ridgeland, MS. Are you able to reliably commute to or relocate to this location? (Required)
- Are you comfortable serving as a primary point of contact for clients, including leading meetings and site/showroom visits? (Required)
- How many years of experience do you have using a CRM system (e.g., Salesforce, HubSpot, or similar)? (Required)
- Do you have experience in commercial interiors, design, construction, or another project-based environment? (Required)
- Describe a time you managed multiple projects or clients at once and how you kept everything on track. (Required)
- How do you typically keep a client feeling informed and confident during a long project? (Required)
- What interests you about a role that combines project management now with a path into sales later? (Required)
- What draws you to working in commercial interiors / furniture specifically? (Required)
Education:
Work Location: In person
