Job Description
We are looking for Internet Sales Specialists to join our team. The Internet Sales Specialists, known in the industry, is the first person our customers speak to on the phone and via the internet. Internet Sales Specialists are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customers needs.
This is a great career opportunity for applicants with automotive experience or any other customer service/telephone contact experience.
We offer:
40 Hour/ 5 day work week
Hourly salary PLUS commission
Paid training
Medical, Dental, Vision (after 90 days of employment)
401(k)
Paid vacation
Discounted vehicle purchases
We want to hire only the best, so you must pass a drug test and a background check.
Responsibilities
Answers all incoming calls to the department and schedules appointments
Answers all internet inquiries to facilitate appointments into the dealership
Makes phone calls to customers after they have visited the showroom to find out about their experience
Makes outbound calls to current customers to remind them of lease termination or equity positions in retail vehicles
Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat
Qualifications
Must have a clear, articulate and pleasant speaking voice
Must be a genuine people person
Customer service and/or telephone contact experience
Must be dependable and report to work every day on time
Must be friendly and upbeat and like talking on the phone helping people find answers to their questions
Excellent bi-lingual communication skills a plus (writing and speaking)
Excellent follow-up skills
Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others
Professional appearance and demeanor
Must have an excellent attendance record and a commitment to being on time
Excellent telephone skills
Proficient computer and internet skills
Job Type: Full-time
Pay: $60,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Ability to commute/relocate:
- Hempstead, NY 11550: Reliably commute or planning to relocate before starting work (Required)
Experience:
- auto dealership: 1 year (Required)
- BDC: 1 year (Required)
Work Location: In person
