The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Welcoming, Curious, Authentic, and Passionate.
The Talent & Culture Associate is responsible for supporting the daily operations of the department through reception, office administration, onboarding coordination, record management, compliance administration, and volunteer support.This role partners closely with Talent & Culture staff to ensure efficient departmental operations, maintain accurate and confidential employee records, support the new hire and volunteer onboarding experience, coordinate administrative processes, and assist with compliance requirements. The Talent & Culture Associate plays an integral role in delivering exceptional customer service while ensuring administrative accuracy, organization, and operational excellence across the Talent & Culture function.
This is a rare entry-level opportunity to join an exceptional non-profit human resources team.
Essential Responsibilities
Operations:
- Support T&C staff with the day-to-day administrative needs such as front support to T&C reception area and other necessary staff/volunteer/contractor needs
- Maintain scheduling requests for the Talent & Culture conference room
- Monitor both the T&C email and physical mailboxes and respond accordingly when appropriate and/or forward them to the correct Talent & Culture member accordingly
- Create and maintain department events calendar and support in sending appropriate calendar invitations
- Create agendas and serve as note taker for intradepartmental meetings and events
- Balance cash box for replacement ID Badges timely and deposit cash and checks with the Cash Office
- Maintain the employee Ford Motor Company A/X/Z Plan to ensure our plan and employees are up-to-date with accessibility
- Ensure the employee/retiree pass is received and validated for Guest Service distribution
- Be a liaison with creative services for special signage, flyers, posters for T&C and maintains inventory and ordering office supplies, including Henry Ford Academy badges
- Manage the termination administrative filing process for employees and volunteers that includes physical files and auditing systems
- Audit, verify, and enter volunteer hours into Dayforce to ensure accurate recordkeeping
Onboarding:
- Serve as an additional audit for Dayforce data entry for the T&C Coordinator to ensure personnel accuracy
- Collaborate with the Training & Development team to support administrative needs and tasks for Inspired Service Orientation (ISO)
- Tasks includes but are not limited to preparing the orientation packets; welcome new hires on the first day of orientation for Day 1 administrative paperwork and processes, and coordinate lunch vouchers
- Work closely with the T&C team for new hires to complete administrative onboarding paperwork that includes I-9 verification, vehicle permit, work permits (if applicable) and photo badges; follow up with manager communication as necessary and file accordingly
- Collaborate with the Volunteer Program to support volunteer applications in Breezy, volunteer advertisement and outreach (flyers, one-pagers, trainings, etc.)
- Support in employee eligibility checks to determine if candidates are eligible for rehire or for transfer of departments
Compliance:
- Manage and maintain the Michigan Department of State/Bureau of Driver and Vehicle with monthly audit of records for employees that drive company vehicles and execute communication to managers and employees of upcoming expiration
- Audit, process, file, and manage all unemployment claims in keeping with government regulations, including required responses, forms, reports, determination letters for each claimant,
- Protest claims as needed once verified in Dayforce and employee personnel records, ensure necessary communications to claimants, work with HR Management when a representative must attend an unemployment hearing
- Order State and Federal HR compliance posters and distribute to appropriate locations as required by effective deadlines
- Responsible for auditing, filing, annual archiving, and management of employee confidential information and record-keeping that includes but is not limited to I-9, index cards, Dayforce, C-Cure, unemployment claims, etc.
- Other administrative tasks as assigned within reasonable scope of role
Qualifications
- High School Diploma or GED
- College degree or coursework in Human Resources, Business Administration or related field preferred
- Proficient with Microsoft Office software suite
- Ability to work some Saturdays in the spring and summer to support onboarding
- Reliable transportation
- 100% on-site work location; no remote work option
Special Skills
- Organizational and time management skills with the ability to manage multiple administrative tasks, including reception support, scheduling, inventory management, and organizing departmental events
- Ability to maintain confidential employee information while ensuring accuracy, organization, and compliance with T&C policies and procedures
- Strong attention to detail with the ability to audit records, maintain files, and accurately process administrative documentation
- Excellent customer service and interpersonal skills with the ability to build positive working relationships with employees, managers, applicants, volunteers, and external partners
- Effective written and verbal communication skills, including preparing correspondence, agendas, meeting materials, and meeting notes
