Job Summary
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient organizer of our dental practice. This vital role combines clinical support with front desk responsibilities, ensuring smooth patient flow, accurate documentation, and exceptional patient service. Your energetic and detail-oriented approach will help create a welcoming environment while maintaining the highest standards of clinical confidentiality and administrative excellence. If you thrive in a fast-paced setting and possess a passion for delivering outstanding healthcare support, this position is perfect for you!
Duties
- Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
- Assist dental practitioners during procedures by preparing instruments, taking x-rays, and ensuring patient comfort
- Maintain accurate documentation review of patient records, treatment plans, and care notes in compliance with HIPAA regulations
- Handle medical billing and collections efficiently through knowledge of medical coding (CPT, ICD-9/10), health insurance procedures including Medicare, and electronic health records management
- Manage front desk operations including answering phones with professional phone etiquette, scheduling appointments, and coordinating patient flow using dental clinic experience
- Support medical administrative tasks such as filing, data entry (including 10 key typing), and maintaining organized medical records
- Ensure compliance with clinical confidentiality policies while providing excellent customer service to patients and visitors
Requirements
- Proven experience in a dental clinic or medical office environment with strong knowledge of EMR/EHR systems like Athenahealth or Meditech
- Familiarity with medical coding (CPT, ICD-9/10), billing processes, and health insurance procedures including Medicare
- Excellent computer skills with proficiency in Microsoft Office applications and electronic health records management software
- Strong understanding of HIPAA regulations and clinical confidentiality policies
- Bilingual abilities are highly valued to serve diverse patient populations effectively
- Exceptional patient service skills combined with clerical experience in a busy office setting
- Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and medical records management
- Previous experience working in a dental clinic or healthcare setting is preferred but not required; training will be provided for the right candidate
Join us to make a positive impact on patients’ lives by providing compassionate care and seamless administrative support! We are committed to fostering an inclusive environment where energetic professionals can thrive while delivering top-tier healthcare services.
Pay: $23.00 - $27.00 per hour
Work Location: In person
