San Diego Humane Society is hiring a full-time Satellite Care Assistant for our Project Wildlife team!
How you’ll impact our mission:
At San Diego Humane Society, we’re united by our mission to Inspire Compassion, providing hope and advancing the welfare of animals and people. In this role, you’ll be responsible for supporting the day-to-day operations of satellite (homecare) rehabilitation. The Satellite Care Assistant handles the administrative logistics of animal movement to and from satellite care sites, support satellite volunteer teams, coordinate caging projects, maintain the patient database, serve as a back-up for transport teams, and assist with supply procurement and distribution.
This role delivers service at the gold standard level in alignment with the SDHS Way, to meet the needs of animals and the people who love them by leading with compassion, finding creative solutions, providing personalized care and building connections. If you’re passionate about making an impact in the animal welfare movement, we’d love to talk to you.
At SDHS, we’re proud to be an Equal Employment Opportunity Employer and commit to being a place where every person – staff, volunteer, and guest – can feel a sense of belonging. We support and invest in employees through conscious delivery of benefits and a workplace environment based on our Core Values.
As an employee you’ll enjoy:
Competitive pay and paid time-off (including your Birthday Day Off!)
Comprehensive benefits package, training and well-being programs
403(b) retirement plan with 5% match after 1 year
Free pet adoptions, pet vaccines and spay/neuter services
…and so much more!
Maintains accuracy of the patient database, animal records, and wildlife transport records; coordinates and assists with data entry and ensures all records are accurate and up to date. Assists with monitoring the satellite care mobile phone and serves as the point of contact when assigned
Assists with coordinating animal placement, movement, and release within the satellite care system; works with Wildlife Rehabilitation staff and Wildlife Admissions and Satellite supervisor to arrange transport and transports wildlife patients between Oceanside, Escondido, San Diego, and Ramona campuses as needed.
Serves as a point of contact for satellite volunteers with animal husbandry or health issues; troubleshoots by investigating problems and consulting with the Wildlife Admissions and Satellite Supervisor and/or Medical staff.
Works with Volunteer Engagement (VE) to provide instructional demonstration sessions on animal handling techniques with staff and satellite volunteers; partners with VE and Satellite Supervisor to track progress of satellite volunteers and follow up with those who are not meeting minimum commitments, require additional training, or fail to complete onboarding steps.
Requires a high school diploma or equivalent. Associate's degree in Wildlife Sciences, Animal Behavior, Zoology, Biology, or related field and at least one year of professional experience providing administrative support and working with volunteers preferred.
Knowledge of various animal medical records and a strong knowledge of Microsoft Office Suite is required
Prior experience working with/in a wildlife-related organization is highly preferred. Experience with basic construction, and minor repair preferred.
Must have a valid driver’s license and be approved by SDHS insurance carrier to drive a company or personal vehicle for work purposes. Additionally, applicants must have a vehicle that can transport small animals and supplies.
Location & Hours: Based at our San Diego Campus with regular travel to satellite locations, other SDHS campuses, offsite facilities, and to patient release sites, using own vehicle as needed. This position works approximately 40 hours per week.
Pay: Starting range is between $20.00 – $22.25 per hour.
The listed hiring range for this position depicts the target range of pay rates for candidates. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. Compensation for internal candidates may increase beyond the listed range based on performance over time. For all candidates, the actual starting pay rate is determined by a variety of factors, including but not limited to your years of related education and experience, internal pay equity, and position location.
To learn more about our benefits and perks, click here.
